Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,604 published WFHI Reviews.

2,90,027 of 3,86,604 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,727 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    I felt fairly confident after completing the initial training, though some parts of the process left

    I felt fairly confident after completing the initial training, though some parts of the process left me hesitant. The onboarding covers a lot of ground, especially the software’s calling tools and dialer, which felt quite intuitive. However, the depth of the database feature wasn’t as clearly explained, and I found myself needing to revisit the manuals a few times. The automatic updates seemed to change small things during the early days, which was a bit disruptive but manageable. Telephonic support was usually helpful but wasn’t always instantly available. So overall, the experience was balanced — good enough to be productive but with some bumps that slowed down my full comfort level.

    Rishi KelkarJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    training aur labels thik hain, par thodi improve kar sakte hain

    Training material puri tarah se clear nahi laga mujhe, specifically jab labels ki baat aayi toh kuch terms thode confusing the. Jo basic cheezein thi, wo achhi tarah samjhaayi gayi thi lekin advanced functions mein koi thodi si bada confusion tha ki kaunsa label exactly kya karta hai. On boarding mein overall flow theek tha aur main kar pati thi har step ko follow karna, lekin kahi baar mujhe laga ki agar terms ko thoda aur simple aur user friendly banaya jata toh experience aur bhi behtar hota. Training sessions ka tone even-handed tha, matlab sab cheez samajhne ko milti thi but thoda effort zyada lagta. Agar kisi dost se bolun toh main kahungi ki software ka structure thik hai par thoda aur straightforward wording helpful tamen banegi.

    Sheetal TalwarTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training mein jo confidence nahi mila wo kami thi

    Maine training karte karte socha tha ki main thoda confident feel karungi, par realistically aisa nahi hua. Onboarding ke dauran dialer aur software ke basic features samajhne mein confusion rahi aur jo database ka use tha, usme bhi clarity nahi thi ki main apne daily workflow mein kaise apply karoon. Jo automatic updates aaye unhone bhi situation thodi aur mushkil banayi, kyunki naye changes ke baare mein detailed explanation nahi mili thi. Sign-up aur payment process mein koi problem nahi thi, par training ke baad telephonic support bhi utna helpful nahi laga jiska main expect kar rahi thi. Overall, mujhe laga ki thoda aur personalized training aur step-by-step guidance milti toh main better ready feel karti. Ab lagta hai main khud se zyada struggle kar rahi hoon software ke sath.

    Sumitra ChhabraRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training instructions were unclear, especially the setup details

    I went through the initial onboarding and training with the hope that everything would be clearly explained, but honestly, I struggled to get a firm grasp. The modules intended to guide users through software setup were quite vague on some important steps like configuring the dialer and connecting with the database, which meant I spent more time confused than I expected. The instructions sometimes skipped over basic things I thought would be common knowledge, or they introduced terminology without really defining it. This left me unsure whether I was missing something or if the training just assumed too much prior knowledge. I was specifically frustrated by the parts that discussed linking contacts and organizing workflows, since those felt crucial for my daily use. Without clear step-by-step guidance, I found myself relying on trial and error more than I’d have liked. It’s not that I am completely against online training, but the clarity could have been much better. It’s a shame because I wanted to get going quickly but was held back by these issues in communication and presentation.

    Rishi ChakrabortyMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Surprised by how unclear the explanations were

    I started the training thinking it would be straightforward to follow, given that the software aims to assist remote workflows. However, the explanations often left me confused. Some parts felt underexplained, with key steps skipped or not described clearly, which made it difficult to understand how to use the calling tools effectively. I found myself replaying videos and reading documents repeatedly but still unsure. The onboarding flow seemed simple at first, but later sections didn’t provide enough detail to make me confident. I expected clearer guidance, especially for beginners. Though I acknowledge some updates are automatic and might help address issues, that did not fix my core problem of unclear initial explanations. Honestly, I was surprised that the training content wasn’t better structured or detailed, because I thought that would be one of the most important things to get right here.

    Siddharth Asif MalhotraWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Felt totally lost - onboarding was a mess honestly

    This training and onboarding experience was incredibly frustrating for me. Most of what I was supposed to know was not actually taught or clear, so I spent hours figuring things out on my own without any real guide or easy instructions. The modules seemed incomplete and jumping from one to another without a clear path made it worse. The onboarding calls felt rushed and left me hanging on basic setup questions. It was like I had to build my own manual as I went instead of getting proper support. Honestly, I felt lost the entire time and that really made me hate starting with the software. I was hoping for a smoother introduction but it just wasn’t there at all.

    Nivedita VaidyaDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Using this training felt fresh but missed some basics

    Honestly, switching to WFHI’s training was a pretty refreshing change from what I’d used before. The step-by-step onboarding felt a bit more organized and the pace was comfortable, which I appreciated because it didn’t overwhelm me. However, even after going through it, I felt a few basic concepts about the database feature weren’t emphasized as much as I expected; maybe because in my previous tools, those were drilled into the curriculum. Also, the way they handled minor glitches during training was less hands-on than I hoped, unlike some other platforms I tried where troubleshooting was part of the session. Still, the casual chats in the support calls made it easier to reach out and clarify things, which felt friendlier than the rigid webinars I’m used to. So overall, I liked the vibe and structure, but a bit more foundation-level focus would make it even better.

    Priya BehlTelangana, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Onboarding ka ek hisa sabse zyada confident banaya mujhe

    Mujhe training aur onboarding process bilkul samajh mein aaya, especially vo step jahan dialer tools ka practical use sikhaaya gaya tha. Wo part sabse achha tha kyunki usne mere sare doubts clear kardiye. Uske baad mujhe lagna shuru hua ki main software ko use kar sakti hoon bina kisi badi dikkat ke. Training during onboarding bohot interactive thi, jisme har feature explain kiya gaya tha. Database feature samajhna thoda complex laga shuru mein, par jaise jaise training aayi, main zyada ready feel karne lagi. Telephonic support bhi tab available tha, jab zarurat padi. Overall, main kahungi ki yeh process mujhe confident banata hai is product ko use karne mein aur main continue karti rahungi apne remote workflows ke liye is software ka upyog karne mein.

    Anika Govind ChadhaBihar, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    It took too long to learn everything

    Waqt bohot laga training mein. Steps clear nahi the aur kuch bhi samajhne mein kaafi mushkil hoti rahi. Mere liye yeh kafi frustrating raha kyunki main jaldi seekhna chahta tha, par process itna slow tha ki mujhe samajh hi nahi aaya. Kisi bhi kadam par clarity nahi thi. Overall, maine is experience se bohot disappointment feel kiya.

    Rohan YadavNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training ka amount mujhe surprise kar gaya

    Jab main training aur onboarding ka use kar raha tha, toh mujhe initially laga ki sab kuch easy hoga, lekin kuch cheezein complicated nikli. Training material mein kuch parts ache se cover kiye gaye they aur aur mujhe pata chal gaya ki database feature kaise use karna hai. Lekin mujhe lagta tha ki mujhe jitna easy samajhna tha, utna easy nahi tha, especially jab mujhe apne calls manage karne they using dialer tool. Onboarding mein bhi thoda confusion raha ki kaunsa step priority hai, kyunki instructions thode vague mile the. Support se jo baat kar raha tha, wo helpful tha, lekin thoda slow reply kiya gaya. Overall mujhe thoda disappointment tha, kyunki yeh training experience mere liye utna straightforward nahi tha jitna socha tha. Haan, automatic updates theek thi aur payment process smooth raha, but training ke sath thoda aur clarity hone chahiye thi.

    Rakesh Devang PawarAssam, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy