I felt fairly confident after completing the initial training, though some parts of the process left

I felt fairly confident after completing the initial training, though some parts of the process left

I felt fairly confident after completing the initial training, though some parts of the process left me hesitant. The onboarding covers a lot of ground, especially the software’s calling tools and dialer, which felt quite intuitive. However, the depth of the database feature wasn’t as clearly explained, and I found myself needing to revisit the manuals a few times. The automatic updates seemed to change small things during the early days, which was a bit disruptive but manageable. Telephonic support was usually helpful but wasn’t always instantly available. So overall, the experience was balanced — good enough to be productive but with some bumps that slowed down my full comfort level.