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4 out of 5

Based on all 3,86,551 published WFHI Reviews.

2,89,986 of 3,86,551 reviews include a verification label.

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WFHI Reviews

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  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    training theek tha but thodi zyada help honi chahiye thi confidence badhane mein

    Training se shuruat mein muje thodi hesitation thi because kaafi features complex lag rahe the, especially database aur dialer tools. Lekin progress karte karte jaise training modules complete kiye, mujhe thoda confidence feel hua ki ye software samajh mein aa raha hai. Onboarding thoda slow laga, kyunki kabhi kabhi steps skip karte hue lagta tha ki main kuch important cheezein miss kar raha hoon. Training sessions mein queries poochne ki facility achhi thi par response timing better ho sakti thi. Automatic updates ne software ko up-to-date rakha without any hassle, jo positive experience raha mujhe. Overall, mujhe lagega ki agar thodi aur personalized guidance ya examples diye hote, toh mera confidence aur bhi strong hota. Is wajah se main 4 star dunga kyunki basic understanding thi, par woh perfect level nahi tha jaisa hona chahiye.

    Vijay VarghesePunjab, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Achhe hain beginners ke liye, par advanced users ko thoda adjust karna padega

    Training aur onboarding process mein mujhe generally achha laga. Jo steps diye the, wo logically arranged the aur support system bhi readily available tha. Lekin asli baat ye hai ki agar aap already remote workflows mein experienced hain, toh shayad aapko zyada advanced cheeze samajhne mein thoda struggle karna padega aur extra help ki zarurat padegi. Beginners ke liye yeh package sahi hai kyunki basic se lekar thoda intermediate level tak ka material cover karta hai. Par mujhe lagta hai main agle time apne projects ke liye thoda aur detailed assistance loongi. Kyunki onboarding mein kuch specific workflow jinka zyada use hota hai, wo complete nahi hua tha. Overall, yeh un logon ke liye suit karega jo remote work mein naye hain ya jinko guidance ki jarurat hai.

    Kalpana ZachariahUttar Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    thoda samajhne mein aapko apne dum par chalna padega

    Training aur onboarding process generally positive tha par yeh bhi sach hai ki poora flow completely guided nahi tha. Mujhe laga ki main training ke dauran kuch cheezein khud hi samajh raha tha kyunki jo training modules diye gaye they, woh sab kuch explicitly nahi batate. Agar aapko remote work software mein thoda experience hai toh yeh software aapke liye acha rahega. Lekin jo log bilkul naye hain ya technical support par zyada depend karte hain, unke liye thoda tough ho sakta hai samajhna. Dialer and calling tools ka use kaafi straightforward tha, par database feature ka thoda learning curve tha jisko main khud hi explore kar raha tha. Telephonic support available tha par maine jyada baar nahi use kiya, matlab woh sab cheezein easy aur accessible rakhni chahiye. Overall, yeh training unhi ke liye suit karega jo thoda self-motivated hai aur apna time laga ke cheezein seekh sakta hai.

    Kabir KanadeMaharashtra, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerTraining and onboarding

    Took around three hours to get it all clear

    When I first started the onboarding and training program, I was a bit overwhelmed by all the options and terminologies they used. But there was this one part during the walkthrough of the dialer features that really made everything click. The labels and wording there were surprisingly intuitive, exactly what I needed to understand how to optimize calls efficiently. Although the introductory modules were somewhat vague on some steps, once I reached the database setup section, things became clearer. Throughout the few days I spent in training, the software updated automatically without interrupting my flow, which was a relief. The support team also provided timely input when I reached out via phone, which helped prevent any major roadblocks. I appreciate that the sign-up and payment process was straightforward, so I could focus more on learning rather than administration. Overall, the onboarding system took about three hours for me to feel comfortable, and I think that's reasonable given the software's depth and capabilities. I am now confident I can manage the remote workflows more efficiently with this setup.

    Manoj MahajanUttar Pradesh, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    I was really keen to get started quickly with the onboarding process and the training, but honestly,

    I was really keen to get started quickly with the onboarding process and the training, but honestly, it took much longer than I expected. At first, I thought it would be straightforward to set up the software and start using the dialer and database features. Unfortunately, the initial training sessions were somewhat lengthy, and I kept hitting delays because I needed extra support to understand some aspects. The software itself seemed fine, but getting fully familiar with the workflow and tools took me much more time than I had planned. On the bright side, the telephonic support was friendly when I reached out, but the waiting for help and multiple training modules felt frustrating. I really wanted to move fast, and this slow ramp-up was disappointing. It seems like for new users, the process might feel overwhelming before you get to the smooth part.

    Tarun BadamiPuducherry, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    I expected quick onboarding but it took effort

    I honestly thought the onboarding and training would guide me through every step since the materials looked comprehensive at first glance. However, once I got into using the software and dialer, I realized I needed to rely heavily on figuring things out myself. The training was helpful for the basics but missed covering how to optimize the database feature or manage calling workflows effectively. I spent time trialing different setups to see what worked best, which wasn’t what I anticipated. Nonetheless, the sign-up and payment process were well organized and didn’t pose problems, which was a relief. Telephonic support answered many of my questions and helped clarify update schedules too. Compared to other software I’ve used, this experience took more personal effort but resulted in a deeper understanding of the tools. So while it demanded more from me than expected, it was worthwhile in the end to tailor the workflow on my own terms rather than follow rigid training steps only.

    Sunita BhatiaUttarakhand, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    you ignored my calls and it was frustrating the most

    I reached out multiple times during the training and onboarding phase because I needed help understanding a few key functions, especially around the dialer and how to manage my database efficiently. But you didn’t answer my calls or respond to messages promptly. This lack of responsiveness left me stuck and unable to move forward with the software as I wanted to. The only time I got a reply was after repeated attempts over several days, which is unacceptable for support that is supposed to assist customers during crucial setup stages. Your team’s silence during those moments was what stood out the most and caused unnecessary frustration. It felt like once I signed up, I was left to figure things out on my own without guidance. I expected better telephonic support and a quicker response time. Because of this experience, I couldn’t complete the onboarding smoothly and ended up wasting my time trying to get even basic help from you. You need to improve your communication if you want customers to trust your services.

    Tanmay KarnikTelangana, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Setup zyada mushkil nahi tha, bas start mein thoda effort chahiye tha

    Main jab training aur onboarding kar raha tha, toh mujhe laga ki zyadatar setup one-time se ho jayega, aur baad mein daily use asaan rahega. The initial training sessions mein hume software ke basics samjhaye gaye, jisme dialer aur database features ko integrate karna tha apni workflow mein. Kuch functions jaise calling tools thode complex the shuru mein, par dheere dheere practice se wo manageable ho gaye. Continuous support bhi available tha, jisse onboarding me madad mili. Mujhe lagta hai ki user interface thoda straightforward hai, bas thoda patience aur focus chahiye starting mein. Jo cheeze main baar baar karta hoon usmein automations achhe se setup ho jate hain, jo baad mein process ko smooth karte hain. Total milaakar main apne dost ko ye bolta ki initial phase mein thoda setup effort lagta hai, par baad mein software reasonable level tak effortless ho jata hai. İs tarah se main ne is service se satisfy raha.

    Raghav AwasthiPunjab, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expectation high thi, par confidence feel nahi hua

    Main soch raha tha ki training ke baad main easily software samajh jaunga aur apna kaam shuru kar paunga, lekin honestly, training ke end tak main confident feel nahi kar raha tha. Jo steps dikhaye gaye the, unme kabhi kabhi confusion ho jata tha ki next kya karna hai. Onboarding process thoda jhijhak wala tha, dialer kabhi sahi se call nahi karta tha aur database se data lana bhi tricky lagta tha. Automatic updates ki wajah se kabhi features change ho jate the, jo mujhe adapt karne mein dikkat deta tha. Telephonic support try karte waqt bhi mujhe lagta tha main apna point clearly samjha nahi pa raha tha support ko, jis wajah se mujhe still software use karne me hesitation hai. Mujhe laga tha training ke baad main ready ho jaunga, par abhi bhi doubts hain ki main effectively use kar paunga ya nahi. Overall, jab expectation hai ki main smooth start karunga, toh ye level thoda disappointing raha.

    Ajay RamachandranLakshadweep, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    I felt a bit frustrated at first because it took longer than expected to get fully set up. The initi

    I felt a bit frustrated at first because it took longer than expected to get fully set up. The initial sign-up was easy, and invoicing was handled smoothly, which was a good start. Then came the onboarding and training phase; the training materials covered a lot but I had to revisit some parts because I missed key steps the first time around. Setting up the database took some trial and error, especially syncing it with the dialer. The calling tools themselves worked well once everything was configured, but I spent quite a bit of time figuring that out. Telephone support was hit or miss; they helped when I called, but it took a while before I even got through to someone. So while things did come together eventually, it was a slower start than I wanted and that initial lag shaped my overall feeling.

    Saloni DeoLakshadweep, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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