I was really keen to get started quickly with the onboarding process and the training, but honestly,

I was really keen to get started quickly with the onboarding process and the training, but honestly,

I was really keen to get started quickly with the onboarding process and the training, but honestly, it took much longer than I expected. At first, I thought it would be straightforward to set up the software and start using the dialer and database features. Unfortunately, the initial training sessions were somewhat lengthy, and I kept hitting delays because I needed extra support to understand some aspects. The software itself seemed fine, but getting fully familiar with the workflow and tools took me much more time than I had planned. On the bright side, the telephonic support was friendly when I reached out, but the waiting for help and multiple training modules felt frustrating. I really wanted to move fast, and this slow ramp-up was disappointing. It seems like for new users, the process might feel overwhelming before you get to the smooth part.