I felt a bit frustrated at first because it took longer than expected to get fully set up. The initi

I felt a bit frustrated at first because it took longer than expected to get fully set up. The initi

I felt a bit frustrated at first because it took longer than expected to get fully set up. The initial sign-up was easy, and invoicing was handled smoothly, which was a good start. Then came the onboarding and training phase; the training materials covered a lot but I had to revisit some parts because I missed key steps the first time around. Setting up the database took some trial and error, especially syncing it with the dialer. The calling tools themselves worked well once everything was configured, but I spent quite a bit of time figuring that out. Telephone support was hit or miss; they helped when I called, but it took a while before I even got through to someone. So while things did come together eventually, it was a slower start than I wanted and that initial lag shaped my overall feeling.