Frustration kept building because it never really worked right
Honestly, I thought the sales pitch sounded promising initially, but after using the software day to day, I ran into constant problems. It’s not about the first setup because that seemed fine, but as days passed, the software kept freezing during calls, and the dialer wouldn’t update the database properly. The automatic updates promised didn’t seem to fix bugs but created new headaches. I found myself spending more time trying to understand what step I missed in training, but the guidance felt scattered. The support calls sometimes helped, but often I was put on hold or redirected repeatedly without a clear solution. I circle back to the issue that the system was unreliable for continuous use, and that’s really what matters. I’ve used other platforms before where day-to-day was smoother and less stressful. Here, it felt like the tools were there but never ready to run without glitches. I’m just really frustrated at this point because I expected more stability.