Clear payment terms but confusing software labels
I found the payment process and sign-up terms to be quite clear and straightforward, which I appreciated. However, the software itself was harder to navigate. Many of the labels and menu options didn’t seem intuitive and caused several delays while I figured out what everything meant. Although the dialer and database features worked fine once I understood the system, the initial learning curve felt longer than it should be due to poor wording. Support was decent but I expected clearer documentation to reduce the back-and-forth. The automatic updates didn’t really impact my workflow, but they also didn’t explain the changes well. So while the payment and invoicing were positives, the software’s communication and wording left me frustrated. I expected better explanations built into the interface for users like me.