Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,86,278 published WFHI Reviews.

2,89,798 of 3,86,278 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,656 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training kaun use kare, depends karta hai aapke goals pe

    Maine training aur onboarding process start kiya tha, lekin jab kuch mistakes hui during setup, toh pata chala ki system errors ko handle karne ka tarika thoda tricky hai. Pehle jab dialer configure kar raha tha, tab ek setting galat set ho gaya tha, aur manual sigh-out karna pada tha, jo thoda tedious laga. Lekin software ne mujhe clear options diye ki error ko kaise troubleshoot karna hai, aur training modules mein bhi aise cases cover kiye gaye the, jo actually helpful sabit hue. Database management feature ka use karke mujhe har contact ko theek se update karna pada, jo thoda time-consuming tha initially. Par training team ki support theek thi aur unhone telephonic help mein samay diya mujhe. Jo log tech-savvy hain aur patience rakhtay hain, unke liye ye program useful ho sakta hai. Lekin agar aapko zyada simple aur error-free experience chahiye, toh shayad ye thoda frustrating lagega. Mere liye overall experience mixed tha, par seekhne ko achha mila.

    Imran BalanHimachal Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Great if you like flexibility, maybe not if you want strict order

    When I signed up for the training and onboarding session, I expected a pretty straightforward walk-through with minor hiccups, but honestly, I faced a few unexpected bumps along the way. Initially, I thought the process would be streamlined, like other software trainings I've done where everything clicks in place from the start. Instead, there were moments the onboarding flow didn’t go as smoothly as advertised, requiring me to contact support more than once. That said, I appreciated how they handled the setbacks — their automatic updates and telephonic support kicked in promptly, even if it meant explaining the same issues a couple of times. This kind of setup might not suit someone who’s looking for a rigid, step-by-step approach with zero surprises. On the other hand, if you’re comfortable with a system that’s dynamic and offers hands-on learning with some trial and error, then this could be a good match. The training itself covers most crucial functions, but be prepared that the experience will test your patience occasionally.

    Pranav KhannaChhattisgarh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training ki umeed thi zyada, par results day by day disappoint karte gaye

    Main training aur onboarding me acha experience expect kar raha tha, par ye sach nahi nikla. Aaj tak training sessions me continuously issues aa rahe hain, software samajhna mushkil lagta hai. Roz ke assignments ya dialer use karte waqt clarity nahi milti; jo guidance dena tha wo effective nahi tha day-to-day based. Onboarding ke time pe jitna straightforward lag raha tha sab, uske mutabik real-life me nahi tha. Daily work routine me training ne help karne ki bajaye confusion badhai. Support system bhi hai par wo boring repetitive responses deta hai jo kabhi kabhi kaam ke liye sahi solution nahi deta. Mere liye ye software aur training dono frustrating experience rahi, khud seekhna zyada better lagta hai. Agar training thodi practical hoti aur long-term me help karti, toh situation alag hoti; par jo mila wo mera expectation nahi tha. Apni taraf se main simple aur efficient training expect kar raha tha, par woh sab nahi mila mujhe.

    Kamal ChaturvediDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Took more effort than I expected to get through the steps

    I tried to follow the onboarding and training in the sequence provided, but I found the order somewhat confusing. At first, I thought the introduction section would prepare me better for the upcoming steps, but I quickly realized that it skipped over some crucial information I needed to understand the calling tools. I had to backtrack multiple times, which made the process take longer, and honestly, it was a bit frustrating. The database features, which I expected to get introduced earlier, only came much later, by which time I was already a bit lost. I attempted to get support via the telephonic assistance, but the responses felt generic and not tailor-made for my questions about the workflow. I also found the automatic updates slightly disruptive since they sometimes changed the interface without warning. The initial sign-up was straightforward, but the invoicing seemed a little unclear in labeling which payment covered which services, adding to the confusion. Overall, the sequence of the training modules did not flow in a way that matched my working style, making the whole experience more taxing than I had hoped just for onboarding itself. I expected a smoother introduction but ended feeling quite burdened by the effort involved.

    Harleen LokhandeAndaman and Nicobar Islands, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Some good points but overall, it didn’t match what I thought

    I was expecting the training and onboarding to at least give me a smooth start, but it wasn’t quite that simple. The materials promised to cover everything, but I found several important aspects weren’t explained clearly enough for me to manage easily. The database felt confusing from the beginning and the dialer didn’t behave consistently in my sessions. Telephonic support was helpful when I reached out, but I had to wait long enough that I lost momentum. The automatic updates didn’t seem to improve things noticeably and sometimes caused minor disruptions that I didn’t expect. Despite the straightforward sign-up and invoicing process, I felt the whole experience wasn’t aligned with what I’d expected from the outset. There were good points here, like the payment system’s clarity, but overall the software and training didn’t meet my needs or expectations, leaving me quite frustrated as I tried to get started with it.

    Vandana ChaturvediUttar Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    too much time wasted on onboarding

    I started the training excited but honestly it took way too long to get through the onboarding steps. Sometimes I felt stuck because the instructions weren’t clear enough and I ended up calling support more than I expected. Now I’m wondering if I’ll need to reach out again the next time I use this software. It’s frustrating because I expected a smoother start. The whole process seemed like it could have been quicker if the training was more to the point and less repetitive. Still trying to get comfortable with the dialer and the database features but feels like I’m spending more time figuring things out than actually using them. Hoping the next session will be easier with better guidance but not feeling confident about it right now.

    Swati PawarTripura, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training timing worked for some parts, struggled with others

    Reflecting on the training I underwent a while back, I found that the session timings suited well with the hours I actually worked. The modules were structured to fit typical daytime slots, which aligned perfectly with my schedule. However, some of the deeper dive sections felt cramped within the allotted time. Particularly, the hands-on database management training had to be rushed due to the fixed time slots. This caused a bit of frustration on my end because I felt I needed more time to grasp the details thoroughly. On the other hand, the onboarding calls and dialer tools training matched my work patterns seamlessly and I didn’t feel rushed. If they allowed more flexible timing options especially for complex sessions, it would fit even better. Overall, the timing arrangement worked but left room for minor improvements in the more technical parts of the training.

    Sunil MadhavanJammu and Kashmir, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Good overall vibe, but some waiting was needed in training

    I felt quite positive about the training and onboarding, as the content covered all the necessary aspects to get me started with the software. The trainers were clear and helped me understand the features like the dialer and database integration. However, there were moments when I found myself waiting around because some group members had questions or technical issues. This caused certain repetitions in the explanations, which made the sessions stretch longer than expected. I also experienced a bit of delay with the software updates during the training, which slowed down the flow temporarily. Despite these minor inconveniences, I found the experience valuable and learned a lot that I can apply while working remotely. If the waiting times were less, I'd rate it a full five stars, but overall it was still a very good onboarding experience.

    Jahnavi BhagatTamil Nadu, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Feeling somewhat confident now, but had to push through some rough spots

    By the end of the training sessions, I was fairly confident using the software, though honestly it took longer than I expected to get there. The onboarding covered the calling tools and database features adequately, but the pace felt rushed at times. I’ve explained these workflows many times before, and the training did a decent job, yet some parts, especially around dialer settings, needed more clarification than was offered. I’m ready to work with the software now, though I remain cautious and aware that I might have to revisit some sections. It gave me enough to keep going, but there’s room for improvement in pacing and detail.

    Maitri DalviTelangana, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Clear and simple onboarding, but took a bit longer

    I found the training and onboarding process to be quite straightforward, though it did take a little longer than I expected before I felt comfortable using all the tools. The training sessions were informative, and I appreciated how they gradually introduced the software features along with practical tips. The onboarding flow was clear enough so I wasn't confused, but I would say it definitely requires focusing on the steps without rushing. It wasn’t overwhelming, but I wished the transition from signing up to fully accessing every tool was a bit faster. Still, the overall experience felt positive because the trainers were patient and responsive when I had questions. The call dialer and database features were explained well enough to get started, but mastering them took a few days of practice. So, in one phrase, the whole thing felt like a measured pace which suits those who prefer thorough understanding but might feel a bit slow if you want to jump straight in.

    Urmila KharadeTelangana, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.