Some good points but overall, it didn’t match what I thought
I was expecting the training and onboarding to at least give me a smooth start, but it wasn’t quite that simple. The materials promised to cover everything, but I found several important aspects weren’t explained clearly enough for me to manage easily. The database felt confusing from the beginning and the dialer didn’t behave consistently in my sessions. Telephonic support was helpful when I reached out, but I had to wait long enough that I lost momentum. The automatic updates didn’t seem to improve things noticeably and sometimes caused minor disruptions that I didn’t expect. Despite the straightforward sign-up and invoicing process, I felt the whole experience wasn’t aligned with what I’d expected from the outset. There were good points here, like the payment system’s clarity, but overall the software and training didn’t meet my needs or expectations, leaving me quite frustrated as I tried to get started with it.