Feeling somewhat confident now, but had to push through some rough spots

Feeling somewhat confident now, but had to push through some rough spots

By the end of the training sessions, I was fairly confident using the software, though honestly it took longer than I expected to get there. The onboarding covered the calling tools and database features adequately, but the pace felt rushed at times. I’ve explained these workflows many times before, and the training did a decent job, yet some parts, especially around dialer settings, needed more clarification than was offered. I’m ready to work with the software now, though I remain cautious and aware that I might have to revisit some sections. It gave me enough to keep going, but there’s room for improvement in pacing and detail.