Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,86,209 published WFHI Reviews.

2,89,744 of 3,86,209 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,651 matching

Back to the start of the list
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Clear explanations but could be streamlined

    The training and onboarding process explained the software features in a clear way. The materials were straightforward and helped me understand how to use the calling tools and manage the database effectively. I felt comfortable navigating the steps without needing extra help most of the time. A couple of details about automatic updates could have been elaborated on better, especially how they affect ongoing calls or scheduled tasks. Still, the telephonic support was ready to clarify these when asked. Signing up and handling invoices was intuitive, which made the overall process smoother. Given the clarity of explanations and support available, I would use WFHI’s training again if I had to re-onboard or update my setup. I found the process efficient enough that it didn’t waste my time or create confusion about the software’s capabilities or features.

    Trupti KadamPunjab, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Long onboarding but not what I expected

    I started with some expectations about the onboarding training because the description seemed straightforward. It did take quite a while to get through the initial steps, maybe longer than I thought it would. While the training covered a lot, some parts didn't seem relevant for how I wanted to use the software, so that was a bit frustrating. On the other hand, the onboarding flow was easy to follow overall, and I didn’t run into any technical issues. Maybe if the training had more focus on practical examples tailored to different workflows, it would have matched what I was expecting better. Still, I did appreciate that each lesson updated automatically and the sign-up process was smooth enough. The dialer setup was included early on, which was helpful, though I think the order of modules could be improved to keep things more engaging. In summary, it wasn’t bad, but it was definitely not entirely what I was anticipating based on what I read before signing up.

    Vaibhav BharadwajChandigarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Kabhi samajh hi nahi aaya training ka setup

    Main honestly kehna chahti hoon ki training aur onboarding ka jo process tha, woh mere liye bilkul clear nahi tha. Jab main start kar rahi thi, tab mujhe laga ki ye sab setup thoda simple hoga, par reality mein har step par confusion badhti gayi. Jo initial setup tha, usme bahut sari cheezein aisi thi jo samajh mein nahi aayi, aur mujhe lagta hai ki ye on-going support bhi kafi nahi tha jo mujhe har baar raasta dikha sake. Jab bhi dialer ya database ka use karne ki koshish ki, tab bhi main struggle karti rahi, aur kabhi kabhi automatic updates ne toh problem badha di. Payment process bhi complicated laga, sign-up se lekar invoicing tak mein mujhe issues aaye. Aise lagta hai ki kabhi bhi woh moment nahi aaya jahan sab kuch click ho jaye, jo mujhe lage ghar ki help ke bina kar paungi. Honestly, main frustrated hoon aur expect karti hoon ki future mein ye sab improve hongi.

    Keerthi AwasthiDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding mein kaafi waqt laga magar mila kaafi sikhne ko

    Training and onboarding process toh thorough tha lekin main yeh bhi soch raha tha thodi jaldi complete ho jaye. Pehle week mein tutorials ko samajhne mein time laga, especially jab software ke kuch features mujhe khud explore karne pade instead of ekdum step-by-step guidance ke through. Lekin jaisa main progress karta gaya, samajh mein zyada clarity ayi aur online materials bhi kaafi achhe se arranged the, toh thoda self-learning bhi karna pada. Overall, experience achha tha, par mujhe laga shayad thodi concise onboarding travel hoti toh zyada better hota for log jo time pe focused hain. Lekin yeh bhi sach hai ki jo marzi se cheezein samajh sakte hain aur independent hain, unke liye yeh software jaldi accept karna asaan hoga. Thoda back and forth karna pada mujhe pehle kuch modules repeat karne ke liye, par baad mein sab fit hone laga. Agar aap thoda patience rakhte hain toh training definitely helpful hogi. Ek choti si baat hai ki kabhi kabhi glossary of terms thodi confusing lagi, woh clear hoti toh onboarding aur efficient hoti.

    Dhanush Raghav NandaTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training handled problems poorly, long waits were frustrating

    During the training, I encountered some technical issues that were not resolved smoothly. At the start, the video paused unexpectedly, and I had to wait several minutes before the session resumed, which threw off my focus. When I reached out for help through the telephonic support, the responses were slow and not very helpful. Also, the way the system dealt with errors during onboarding felt clunky; I had to repeat certain steps multiple times without clear feedback on what went wrong. On the positive side, the training content was relevant, but these disruptions made the experience frustrating and time-consuming. If the training could handle glitches in a more user-friendly way, it would save a lot of users from this annoyance. The main issue was definitely the wait time combined with unhelpful support responses, making it hard to stay engaged throughout.

    Gauri SharmaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Thoda zyada samay laga par training overall acchi thi

    Main kehna chahungi ki onboarding aur training process shuru mein thoda lamba laga, magar phir samajhna asaan hua. Initially, mujhe lag raha tha ki main jaldi se software ka use kar lungi, lekin kuch features ko samajhne mein waqt lag gaya. Dialer setup aur database integration kuch advanced options ki wajah se thoda confusing tha. Lekin jaise-jaise training progress hui, mujhe clarity milti gayi aur main zyada confident ho gayi software ko use karne mein. Mujhe lagta hai ki jo time zyada laga uska reason yeh tha ki main detailed functioning samajhna chahti thi, na ki sirf basic use karna. Onboarding ke steps theek-thak guided tha, lekin kuch steps automation ke wajah se thoda time lete hain. Training sessions ke dauran, mujhe reasonable support bhi mila jo doubts clear karne mein helpful tha. Agar main dubara WFHI ka training lungi toh shayad thoda shorter samjha ja sakta hai, lekin overall experience productive tha. Mujhe doubt nahi ki yeh software work from home setup ke liye kaafi staff friendly hai.

    Ira AggarwalKerala, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expected a smoother onboarding but it was disappointing

    Before signing up, I thought the training and onboarding process would be well structured and easy to follow because that’s what was promised in communications. However, when I began using the training materials, I found them quite disjointed and not matching what I was initially told. The steps jumped around various topics without clear progression, which made it harder to understand how to set up the workflows effectively. I was expecting guided sessions to help master the dialer and database features but found mostly recorded videos with little real-time support. The onboarding itself took longer than anticipated, and the instructions were sometimes vague. I also faced trouble with integrating automatic updates, which were supposed to be seamless. In general, the experience did not align with my expectations because the training did not prepare me well enough to be confident with the software’s features. For someone expecting a hands-on and well paced learning process, this might not suit. It was quite frustrating because I was hoping to get up to speed quickly, but it ended up being a slow and confusing start to using the platform.

    Siddharth JainOdisha, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Onboarding ka sequence bilkul galat tha, bahut pareshani hui

    Maine WFHI ki training aur onboarding process ko lekar kaafi confused feel kiya kyunki steps bilkul logical order mein nahi the. Mujhe laga tha ki pehle basic setup karwayenge, phir call tools samjhayenge, lekin yahan pe sab confuse karne wala sequence tha. Jab main dialer aur database features ko samajhne ki koshish kar rahi thi, tab mujhe lag raha tha ki har cheez alag alag topics mein mila mila hai, koi clear flow nahi hai. Automatic updates ke baare mein bhi clarity nahi thi ki ye mere workflow ko kaise affect karega. Support se help lene ki koshish ki par voh bhi proper guidance nahi de paye. Sign-up aur invoicing thoda straightforward tha, lekin pura onboarding experience frustrating tha, itne complex sequence ne samajhne mein dikkat di. Main expect karti thi ki training systematically organize ho, taaki jaldi se kaam start kar sakoon. Lekin yeh experience mujhse pura patience le gaya, isliye main is service se satisfied nahi ho paayi.

    Sunanda MathurHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training kafi thi par kisi type ki expectations se alag tha experience

    Training aur onboarding ki baat karun toh mujhe laga tha ki shayad sab kuch bahut detailed milega, par kuch cheezein unexpected thi. Software ka interface samajhna easy tha, lekin calling tools ka setup thoda zyada time leta tha jiski sochi nahi thi. Database management thoda acha laga, par training mein uspar zyada focus nahi tha jisse mujhe khud explore karna pada. Overall, jo maine expect kiya tha usse training alag thi, par itna bhi kharab experience nahi tha. Shayad agar thoda aur realistic expectations set kiye hote toh main better ready hota. Training se mujhe fayda zarur hua, par kuch surprises bhi the.

    Jayant HegdeLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    The explanations finally made sense after a while

    The training sessions were a bit overwhelming at first because of unclear explanations. It took me some time to figure out how the onboarding flow was structured, and I often found myself re-watching some videos just to keep up. The moment it clicked was when they actually demonstrated the dialer and how to integrate it with the database feature. Before that, I was quite lost on how to actually use the tools daily. While the initial onboarding steps were sketchy, once I reached the module on automatic updates and software access, things became clearer. However, the process felt tiresome overall because I had to independently troubleshoot quite often. There was some useful content, but the clarity just wasn’t consistent, so it made me weary. Honestly, I expected the training to be more straightforward.

    Kartik WaliaLadakh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy