Long onboarding but not what I expected
I started with some expectations about the onboarding training because the description seemed straightforward. It did take quite a while to get through the initial steps, maybe longer than I thought it would. While the training covered a lot, some parts didn't seem relevant for how I wanted to use the software, so that was a bit frustrating. On the other hand, the onboarding flow was easy to follow overall, and I didn’t run into any technical issues. Maybe if the training had more focus on practical examples tailored to different workflows, it would have matched what I was expecting better. Still, I did appreciate that each lesson updated automatically and the sign-up process was smooth enough. The dialer setup was included early on, which was helpful, though I think the order of modules could be improved to keep things more engaging. In summary, it wasn’t bad, but it was definitely not entirely what I was anticipating based on what I read before signing up.