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WFHI Reviews

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4 out of 5

Based on all 3,88,825 published WFHI Reviews.

2,91,652 of 3,88,825 reviews include a verification label.

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WFHI Reviews

3,88,825 published

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  • 3 out of 53 of 5Unverified experienceBilling and payments

    Payment issues thode pareshan kar rahe the par support ne sahi samjha

    Mujhe ye lag raha tha ki payment process ke dauraan kuch confusion ho gaya tha, jo pehle kabhi itna smooth nahi raha. Invoice wali cheeze thik se samajhna mera liye thoda challenging tha qki automatic updates waale feature ne kuch changes laaye the payment portal mein. Jab maine billing support ko call kiya, toh woh bade dhairya se meri problem samjhe aur mujhe sahi guidance di ki kaunse steps follow karne hain. Yeh support experience thoda warm tha, matlab mujhe laga ki mera sach mein bharosa bana rahega aur woh mera issue resolve karne mein interested hain. Lekin mujhe thoda lagta tha ki agar payment ke process mein pehle se better instructions hoti ya ek detailed explanation milti, toh shayad yeh mehnat kam ho jaati. Abhi bhi mujhe lagta hai ki naye users ke liye payment ka flow complicated ho sakta hai, par agar aap thoda dhyaan se karein aur support team ka sahara lein, toh handle karna mumkin hai. Is liye main itna keh sakti hoon ki payment mishaps ki wajah se thoda pressure toh tha, par sahi sahayata ne kaafi help ki.

    Bhavana RegeKarnataka, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSales and pre-purchase

    thoda confusing tha, par samjhaavani achhi thi

    Main software ke bare mein pehle thodi confusion thi kyunki sab kuch clear tareeke se bataya nahi gaya tha. Jo training aur onboarding ka process tha, usme kaafi cheezein khud samajhni padti thi aur kuch cheezein itni spasht nahi thi. Lekin overall, jo sales team ne mujhe call karke explain kiya tha product aur payment ke baare mein, wo kaafi achha tha. Payment aur invoice process samajhne mein asaani hui thi. Thoda detailed explanation mil gaya toh mujhe samajh aaya ki database feature kaise kaam karta hai aur dialer setup kahan karna hai. Agar sab kuch clearly aur well-organized tareeke se hota toh shayad onboarding process easy hota, par jo help mili usme koi kami nahi thi. Toh main yeh kahungi ki agar aap thoda patient hain toh ye software useful sabit ho sakta hai, bas initial understanding pe dhyaan dena hoga.

    Vaishali SalviMaharashtra, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseBilling and payments

    payment started smoothly once invoice was right

    I was a bit anxious about the billing side at first because sometimes invoice details in software can be a mess. Thankfully, with this service, once I figured out the way the invoice layout worked and where to find the key information, everything really took off with less confusion. The sign-up and invoicing process was mostly smooth albeit needing a bit of patience for the first few times. The automatic updates that showed billing changes whenever discounts or new charges were applied saved me from unexpected surprises later on. Also, the payment gateways integrated felt reliable and quick, which helped me get going without wasting time on failed transactions or delays. There was good telephonic support ready to answer invoice-related questions, making the process straightforward in the first week. Overall, it didn’t take long to get fully going and track payments effectively, which was a relief given my previous experiences with financial software. I appreciate that it clicked together pretty neatly after a brief learning curve.

    Anjali BanerjeeLakshadweep, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseBilling and payments

    Payment steps bilkul gadbad lag rahe hain

    Maine software aur training ke liye sign-up karte waqt socha tha ki payment process straight forward hoga, par bilkul aisa nahi hua. Mujhe laga tha ki billing instructions sequential aur clear hongi, par invoice ke baad payment karna confusing tha, especially jab unexpected steps aage aaye aur mujhe baar-baar support ko call karna pada. Invoicing aur payment ke beech ka connection sahi se explain nahi hua tha, isse time waste hua. Jo automatic updates chal rahe hote hain, unka payment pe koi asar samajh nahi aaya. Jo documents mili unmein order thodi der baad confuse karne lagta hai. Software ka dialer theek kaam karta tha par billing ke process ka sequence chaahiye tha jo logical bhi ho aur simple bhi. Support se baat karna bhi frustrating ho gaya kyunki mujhe baar baar same baat repeat karni padti thi jab main sochta tha ki pehle clear instructions mil jayenge. Overall to ye whole payment experience mujhe laga ki itna simple nahi hai jitna expect kiya tha, aur mujhe hope hai ki future mein ye thoda sudhrega.

    Uday GargKarnataka, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Setup ka hissa one-time, baaki ongoing hi laga

    Main soch rahi thi ki software aur training ek baar set ho jaayegi aur phir aage se sab smooth chalega, lekin reality thodi alag nikli. Shuruaat mein jab sign-up aur invoice manage karne ka process tha, wo theek-thaak tha, koi zyada problem nahi hui. Lekin jaise jaise maine dialer aur database feature use karna shuru kiya, mujhe lagne laga ki har hafte kuch na kuch naya setup ya configuration karna pad raha hai. Ye setup ek baar ka nahi, baar-baar karna padta hai jo thoda tedious hai. Sales team ne initial mein bataya tha ki system easy hoga but ye ongoing adjustments ne thodi dikkat di. Mujhe lagta hai ki agar ek strong foundation setting mile hota toh ye sab zyada smooth hota. Overall, purchase karne se pehle sochna zaroori hai ki setup kab aur kitna baar karna padega.

    Saumya SridharanJharkhand, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Sign-up to start took just about 15 minutes

    I initially worried the sales process might be long with repetitive questions since I’ve seen that elsewhere, but WFHI surprised me by being quite efficient. Once I inquired through their site, I got a clear set of options quickly. There was some back-and-forth clarifying which software features I needed, but nothing too excessive or tedious. The invoice came right after the payment confirmation, and it was easy to understand the breakdown. I appreciated how the representative didn’t rush me and patiently answered all my questions before proceeding. Overall, from the first inquiry to fully accessing the training modules, it took around 15 minutes which felt very reasonable. Waiting time was minimal, and the process flowed logically, making it easy to get started with their workflow software without hassle.

    Shruti SarinTelangana, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSupport and communication

    Support ne mera kaam bilkul nahi kiya

    Main support ke contact mein raha bohot baar par har din koi help nahi mili. Jab call karta tha toh ya toh bahut late response milta tha ya phone uthaane wala koi nahi hota tha. Database feature se related kuch queries bhi solve nahi hui, training kaafi confusing tha aur koi proper guidance nahi di gayi. Dialer tool bar bar hang karta tha, phir bhi support wale samajhne ki koshish nahi kar rahe the. Ye sab mujhe bahut frustrate kar raha tha, aur software mere kaam ke liye bilkul useful nahi nikla. Maine kaafi try kiya par aakhir mein ye decide kiya software ko use karna band kar doonga kyunki support theek se kaam nahi karta.

    Bhavesh SuriManipur, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSupport and communication

    Support response ne mujhe gaaraamaari ki tarah surprise kiya

    Mujhe laga tha ki jab mujhe telephonic support chahiye hogi, toh wo log jaldi se respond karenge. Lekin mera experience thoda disappointed karne wala tha. Kabhi kabhi mujhe lagta tha ki calls ka response time bahut zyada tha. Kuch queries pe support staff ne acha jawab diya, par kaafi baar main wait karti rahi bina kisi clear update ke. Ye surprising tha kyunki main expect karti thi ki priority assistance hote hue zyada madad milegi. Training ke dauran jab questions poochi thi, toh wahan thoda better response mila but phir bhi communication consistent nahi tha. Database aur dialer se related bhi jab issue hua, toh resolution mein bahut waqt laga. Mujhe nahi lagta ki main isi base pe repeat support lene ki sochungi, kyunki response ke bina process inefficient lagta hai. Overall, support kaafi frustrating raha mere liye.

    Vasudha SomaiyaChhattisgarh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Setup thik tha, par ongoing thoda unclear hai

    Bhai, tum logon ka software initially setup karna manageable tha, bas sign-up aur invoicing process smooth tha. Lekin ongoing maintenance aur updates thode confusing lage. Kabhi kabhi dialer tools mein issues aaye aur support ko call karna pada, jo timely tha par bar-bar ek hi baat repeat karvani padti thi. Training sessions theek thak the, par zyada repetition ya waiting nahi honi chahiye thi. Database feature it's helpful, but mujhe laga thoda aur customization option milta toh better hota. To overall, first-time use mein to sab acha tha, par jo continuous use hai usme thoda improvement chahiye. Baaki, invoice aur payment process samajhne mein asaani hui thi, jo acha point hai.

    Prakash Kamal JainUttar Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSupport and communication

    Good if you want help but okay managing alone

    I found the telephonic support generally helpful but probably not something I’ll need very often if I keep up with training. The people who answered were patient and did explain things clearly, which made sign-up and invoicing easier than I expected. On the downside, the help was sometimes slower than I preferred, so if you need things super quick, it might be a little frustrating. For those who want regular hand-holding, it’s a good fit; but if you’re more independent with software, you might only contact support occasionally. Overall, the communication flow suits people who appreciate some guidance but can work things out themselves the majority of the time.

    Chandan SatheTripura, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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