Payment steps bilkul gadbad lag rahe hain
Maine software aur training ke liye sign-up karte waqt socha tha ki payment process straight forward hoga, par bilkul aisa nahi hua. Mujhe laga tha ki billing instructions sequential aur clear hongi, par invoice ke baad payment karna confusing tha, especially jab unexpected steps aage aaye aur mujhe baar-baar support ko call karna pada. Invoicing aur payment ke beech ka connection sahi se explain nahi hua tha, isse time waste hua. Jo automatic updates chal rahe hote hain, unka payment pe koi asar samajh nahi aaya. Jo documents mili unmein order thodi der baad confuse karne lagta hai. Software ka dialer theek kaam karta tha par billing ke process ka sequence chaahiye tha jo logical bhi ho aur simple bhi. Support se baat karna bhi frustrating ho gaya kyunki mujhe baar baar same baat repeat karni padti thi jab main sochta tha ki pehle clear instructions mil jayenge. Overall to ye whole payment experience mujhe laga ki itna simple nahi hai jitna expect kiya tha, aur mujhe hope hai ki future mein ye thoda sudhrega.