Good if you want help but okay managing alone

Good if you want help but okay managing alone

I found the telephonic support generally helpful but probably not something I’ll need very often if I keep up with training. The people who answered were patient and did explain things clearly, which made sign-up and invoicing easier than I expected. On the downside, the help was sometimes slower than I preferred, so if you need things super quick, it might be a little frustrating. For those who want regular hand-holding, it’s a good fit; but if you’re more independent with software, you might only contact support occasionally. Overall, the communication flow suits people who appreciate some guidance but can work things out themselves the majority of the time.