Frustrated with the onboarding delay and unclear start
I had hoped to start using the WFHI training and onboarding process promptly after signing up, but unfortunately it took much longer than expected to really get going. From the moment I enrolled, there was a lot of waiting and unclear communication about when each step would begin. I found that several days passed without any substantial progress, which was demotivating. The initial training modules were promised within a certain timeframe but were delayed repeatedly, creating confusion on how to plan my time efficiently. When the training finally started, the pace felt rushed as if they were trying to catch up on lost time. Despite my patience and willingness, the entire setup phase felt prolonged and disorganized. This inefficiency affected my ability to familiarize myself with the software and tools effectively. I was expecting a seamless guided process but experienced mainly waiting and uncertainty. The invoicing and payment steps were straightforward enough, although they provided little consolation for how long it took to proceed. Overall, I am frustrated with how long it took to gain any real traction with the onboarding despite repeated follow-ups from me.