training required much more effort than i expected
My experience with the training and onboarding was quite disappointing. Before starting, I thought the process would guide me through the system, helping me grasp everything step by step. Instead, most of it felt incomplete and required me to spend extra time figuring out functions like the dialer and database on my own. The training provided did not match the description I had seen, lacking clear examples or walkthroughs for essential workflows. As a result, I struggled to get the software fully set up and working, and the time I spent was far more than anticipated. The onboarding was not smooth and demanded continual referencing of help documents and trial and error. This mismatch between what I expected and what I encountered caused frustration, and I do not feel the training adequately prepared me to use the software comfortably without external help.