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4.0out of 5

4 out of 5

Based on all 3,84,971 published WFHI Reviews.

2,88,831 of 3,84,971 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    You really need to make your sales and pre-purchase process a lot easier. When I first tried to sign

    You really need to make your sales and pre-purchase process a lot easier. When I first tried to sign up, almost everything was confusing and unclear. I had to figure out most of the details myself because there were hardly any clear instructions or guides available. The payment and billing part was a mess, invoices came with delays and explanations were lacking. There was zero help to understand what comes next or how to set up the software properly. Also, the training materials promised during the sign-up were minimal and left me struggling. I ended up wasting a lot of time just trying to get the basics right. For someone who needs things to be straightforward and well-supported, this is not the right system. If you ask me, I would not go through this trouble again because you made me feel like I was left on my own from the start. Please improve your whole process if you want better customers and easier onboarding. It was far from a good experience and I don’t plan to repeat it.

    Bhavana NambiarKarnataka, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Sales process mein detailed info missing thi

    Mujhe laga ki sales aur pre-purchase process mein kaafi cheezein chhupi hui thi jo mujhe initial stages mein pata nahi chali thi. Jo steps diye the unmein koi detailed explanation nahi tha ki software kaunse features exact mein offer karta hai, ya training kaise milegi. Jab maine poochna chaha toh support ne basa basic information di, par main expect kar raha tha ki mere questions ka better jawab mile. Sign-up ke baad bhi mujhe pata nahi chala ki database aur calling tools kaise integrate hote hain, aur invoice process thoda confusing tha. Mujhe laga ki product details ke saath kuch demo ya examples hone chahiye the taaki main confident feel kar sakta. Overall ye lagta tha ki main bina puri clarity ke sign-up kar raha hoon, aur process sequence mein transparent information missing thi. Agar ye sab cheeze pehle se detailed hoti, toh main zyada samajh kar decision le pata. Sales ke time pe itna confusion nahi hona chahiye tha. Main thoda frustrated ho gaya tha kyunki main apni queries ka logical flow expect kar raha tha, par woh nahi mila.

    Jagdish SrinivasanGoa, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thoda mixed laga overall, samajh toh aaya par pura satisfy nahi hua

    Socha tha ki software aur training dono majorly easy hoga use karne ke liye, lekin start me thodi confusion hui. Sales aur pre-purchase stage pe jo promises diye gaye the, woh toh kaafi theek-theek hi lage mujhe. Lekin jab sign-up aur payment process chalu kiya, toh lag raha tha ki woh thoda slow hai aur kuch features jo expect kiye the, woh shayad thik se match nahi kar rahe the mere setup ke hisaab se. Dialer tools toh acchi tarah se kaam kar rahe the weekly use me, par database feature mein kuch chhote glitches dikhe. Training sessions mujhe achhe lage overall, par wo thoda too basic lagta hai kabhi kabhi jab complex workflows samajhne hote the. Onboarding process kaafi smooth tha though. Main soch rahi thi ki software se zyada benefit milega, par phir bhi kuch cheezein maintain karna pada khud, jisse thoda effort laga. Jab support call kiya, toh help mila toh sahi, par delay bhi hua response me. Toh matlab, mila jula experience raha jo achha bhi tha aur thoda disappointing bhi.

    Deepti AnandAssam, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Working hours fit well with software usage, I’d probably do it again

    Since I work varying hours, I was cautious about how the software would adapt to my actual schedule. During the sales discussion and onboarding, I was encouraged that the calling tools accommodated flexible hours reasonably well. I began by testing the dialer during my usual mid-morning slot and then extended to evening periods. The database worked smoothly for managing contacts across these hours, and the automatic updates never interfered with access or features. One small reservation was that sometimes a scheduled callback notification came slightly outside my active times, which was a bit inconvenient, though not a major problem. The sales team had explicitly asked about my schedule and tailored the setup accordingly, which I appreciated. After a week of use, I am confident that this software suits my workflow and wouldn’t hesitate to use it again given this positive alignment with my work rhythm. The process gave me enough insight from start to finish about its fit with my hours, making it a practical choice for flexible remote work environments like mine.

    Nilesh VargheseKerala, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Logon ka sabse acha point - fast aur sahayak response

    Mujhe jyada expectations nahi thi but jo response time maine sales aur pre-purchase queries ke dauraan paaya wo achha laga. Jab main sign-up kar rahi thi ya software ka kuch feature samajh rahi thi toh support team tez reply karti thi, bina jyada extra promise kiye. Invoice aur payment process bhi simple tha, jisme kisi prakaar ka confusion nahi tha. Training resources ko download karna aur use karna bhi straightforward tha. Matlab, jab bhi main ne kisi sawal ka phone ya email se jawab maanga, toh response aane mein jyada der nahi lagti thi. Automation updates hamesha timely aaye, jisse main khud safe mahsoos karti hoon ki main latest software use kar rahi hoon. Wo log jo business karte hain aur remotely kaam karte hain, unke liye ye service samay ki bachat karta hai aur stress kam karta hai. Main apne doston ko ye experience batati rahungi lekin jyada zyada expectations ke bina. Overall, communication ka smooth flow paya maine.

    Sunanda Meghna RaiMaharashtra, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Matlab thoda ajeeb sa experience tha overall

    Main sale ke dauran software ke behavior ko generally theek-thaak samajhti hoon, lekin pura din ke hisab se jo feedback dena hai, wo mixed feelings wala hai. Jab maine pehli baar sign-up kiya, toh process kaafi smooth tha aur technical cheezein samajhna zyada mushkil nahi tha. Lekin agle din aur uske baad, jab regular use kiya, toh software kuch din theek kaam karta tha aur kabhi-kabhi thodi delay ya glitch dikhaata tha. Dialer tools ka performance stable nahi tha har time. Database feature toh thodi der se update hota tha, jo irritating tha, lekin kabhi-kabhi woh bhi sahi sync kar leta tha. Support system ka response thoda dheemi speed se aata tha, par generally helpful tha agar main guide chahati thi. Payment process toh simple hi raha, invoice milti rahi bina kisi complication ke. Mujhe lagta hai ki yeh product har roz ke liye puri tarah fit nahi hai kabhi kabhi; matlab colors hain, par poora picture clear nahi hota. Training sessions ke roop mein jo bataye gaye steps the, unse meri understanding badhi, par software ke daily chalane mein thoda patience chahiye hota. Shayad main zyada demanding nahi hoon lekin naturally, kuch problems aayi hain jo baar-baar repeat ki gayi hain. Toh main apne doston ko yahi hi kahungi - software barobar kaam karega lekin perfect nahi hai har situation mein, aur thoda adjust karna padega.

    Usha BarmanTamil Nadu, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Response nahi aayi, to kuch bhi manage nahi kar paayi

    Main soch rahi thi ki sign-up aur sales ki taraf se jaldi reply milega par mujhe wait karna pada bahut time. Bari mushkil se ek do baar contact kiya, phir bhi wo log ya to phone nahi uthate the ya fir message ka reply bahut delay hota. Jab tak response mila, tab tak main kaafi frustrated ho gayi thi, kyunki software ke baare mein jaankari lene thi aur training start karni thi. Paise dene ka process samajhne mein bhi dikkat hui, kyunki mujhe clear instructions nahi mile the. Aise mein mujhe laga ki sales team zyada responsive hoti toh better hota. Abhi toh mujhe lag raha hai ki time waste hua aur main kaam me aage nahi badh paayi. Shayad future mein agar kisi tarah better communication hota toh use karna aasaan hota par ye experience mujhe thoda disappointment diya.

    Poonam ChandraHaryana, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales process mein bohot zyada mehnat lagi, sab step thoda confusing tha

    Maine sales aur pre-purchase steps ke baare mein socha toh honestly, kaafi effort lag gaya poora process complete karne mein. Sab kuch logically ordered nahi tha; sign-up ke baad training aur invoicing start hui, lekin unke beech mein jo information di gayi thi, wo thodi scattered thi. Dialer aur calling tools ke baare mein basic guidance thi, par database setup aur support kaise milega, ye clearly samajh mein nahi aaya. Automatic updates ke baare mein bhi thoda ajeeb lag raha tha kyunki kabhi system badal jata tha aur mujhe baar baar steps dobara dekhne padte the. Support team tak pahunchna bhi itna straightforward nahi tha, kabhi kabhi call lagta aur line busy hoti. Mujhe laga ki agar sab cheezein step-wise aur sequence mein thi, toh kam mehnat lagti and zyada smoothly process ho pata. Naam pe ‘priority assistance’ likha tha, par uska effect itna nahi mila mujhe. Overall, mujhe lagta hai yeh sales process thoda zyada complicated aur unorganized tha mere experience mein.

    Rashmi JadhavJharkhand, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thoda confusion hua, par jab samajh aaya toh kaafi easier laga

    Main sales aur signup process ko samajhne mein thoda time laga kyunki sab kuch clear nahi tha pehle se. Website par bahut saari cheezein thi, par jo mujhe chahiye tha software aur training ke baare mein detail, wo thoda hard find hua. Training options aur payment ke baare mein bhi mujhe kaafi documents khud dhoondhne pade instead of getting simple summary. Lekin ek baar jab basic flow samajh mein aaya toh mujhe laga ke yeh sab kaafi logical hai, par shayad unko thoda aur help aur clarity provide karne chahiye new users ke liye. Jab main sochta hoon ki kaise purchase and setup fast ho sakta tha, toh mujhe lagta hai ki thodi guidance aur FAQs better honi chahiye thi. Overall, moment of clarity tab aaya jab maine ek baar saara software aur training overview table compare kiya, tab mujhe lag gaya ki haan yeh system work karta hai, bas thoda patience chahiye.

    Vishal BorkarMaharashtra, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Bahut time laga start karne mein, situation faaltu hui yaar

    Mainne WFHI ka software lene mein bohot interested thi lekin jo process tha, usne mere time ko bohot waste kar diya. Sign up ke baad bhi software properly access nahi mil raha tha, dialer sahi se connect nahi hua aur training mein jo instructions di gayi thi wo confusing thi. Support team ko baar baar call karna para, par har baar wait karwati thi, koi jaldi solution nahi milta tha. Mujhe laga tha ye sab cheezein smoothly chalengi, par reality mein main stuck rahi hoon kaafi dino tak. Invoice me bhi clarity nahi thi ki payment kab deduct ho raha hai, is wajah se main confused ho gayi thi. Overall, itna struggle kiya but koi fayda nahi hua, matlab time aur paisa dono ka loss jaisa feel hua. Dosti mein bataungi toh kahungi ki thoda aur soch samajh ke decision lena chaiye yahan se kuch lene ka.

    Revathi SainiHimachal Pradesh, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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