Sales process mein detailed info missing thi
Mujhe laga ki sales aur pre-purchase process mein kaafi cheezein chhupi hui thi jo mujhe initial stages mein pata nahi chali thi. Jo steps diye the unmein koi detailed explanation nahi tha ki software kaunse features exact mein offer karta hai, ya training kaise milegi. Jab maine poochna chaha toh support ne basa basic information di, par main expect kar raha tha ki mere questions ka better jawab mile. Sign-up ke baad bhi mujhe pata nahi chala ki database aur calling tools kaise integrate hote hain, aur invoice process thoda confusing tha. Mujhe laga ki product details ke saath kuch demo ya examples hone chahiye the taaki main confident feel kar sakta. Overall ye lagta tha ki main bina puri clarity ke sign-up kar raha hoon, aur process sequence mein transparent information missing thi. Agar ye sab cheeze pehle se detailed hoti, toh main zyada samajh kar decision le pata. Sales ke time pe itna confusion nahi hona chahiye tha. Main thoda frustrated ho gaya tha kyunki main apni queries ka logical flow expect kar raha tha, par woh nahi mila.