Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,84,468 published WFHI Reviews.

2,88,456 of 3,84,468 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,84,468 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Frustration from a Confusing Step-by-Step Process

    I was really hoping the software setup would be logical, but honestly, the steps felt all over the place. First, signing up was okay, but then the onboarding didn't match what I expected. The database setup seemed like it should come later, but it was asked of me upfront, which made no sense. When I finally got to the dialer tools, I found they didn’t integrate smoothly with the earlier steps. Throughout the week, I kept hitting blocks and the automatic updates changed settings without warning. The whole process felt like it lacked a sensible flow, and each step seemed disconnected from the last. Frustrating for someone like me trying to get running quickly with this product.

    Bhavana BanerjeeBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    expectations vs reality status thik hi tha

    I was thoda nervous tha about purchasing the software but jo initial sales se pehle jo information di gayi thi usse match karta tha actual experience. Sign-up process smooth raha and invoicing mein bhi koi problem nahi aayi. Onboarding thoda detailed tha, which I liked because it gave me time to settle in aur samajhne ka time mila ki kaise system chalana hai. Calling tools thoda slow lag rahe the kabhi kabhi but dialer generally responsive tha. Expected tha ki support issues thoda slow solve honge but surprisingly telephonic support thik tha, fast response milta tha jab main call karta tha. Ab ye soch raha hoon ki next time bhi wahi process chahiye with maybe thoda better training timing. Database feature bhi kaam ka laga, easily accessible tha aur updates ke baad bhi data secure aur updated raha. Invoice system straightforward tha, jaise discuss hua tha. Overall experience thoda better tha jo expect kiya tha but perfect chahiye toh thodi improvements karni padengi. Next baar ke liye ready hoon to use it again with maybe thoda adjustment.

    Harsha DeodharGoa, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSupport and communication

    support ne clarity di jisse mujhe puri confidence mili

    Shuru mein mujhe thoda doubt tha ki software aur training ko follow kar paunga ki nahi, par unke support se baat karne ke baad sab acha laga. Mene pehle sign-up process complete kiya, usme koi badi dikkat nahi aayi. Jab training start hui, toh mene direct telephonic support ko call kiya apni kuch problems discuss karne ke liye. Support wala banda badi baat tha, bahut patient tha aur har question ka clear jawab diya. Fir jab mene dialer aur database ko use karna shuru kiya, toh thodi dikkat hui but automatic updates ne kaafi cheezein simplify kar di. Invoice aur payment system bhi smoothly integrate hua mere workflow mein. Calls pe jab bhi support ko contact kiya, woh quickly respond karta tha jo mujhe bahut confidence deti thi ki agar kabhi issue hua, toh turant solve hoga. Ye experience mujhe lagta hai ki long term mein kaafi helpful hoga jab mai samanvay bana ke rakhta hoon apne remote kaam ke system ko. Bilkul clear tha ki yeh service mujhe samay aur efforts bachane mein madad karegi.

    Vinay GadgilJharkhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSupport and communication

    The support process was really frustrating and took way too long. I kept getting bounced around from

    The support process was really frustrating and took way too long. I kept getting bounced around from one person to another without clear steps or solutions. It felt like the communication wasn’t well organized because every time I called, they told me to try different things but never in a logical order. It was exhausting and ended up wasting a lot of my time because I had to figure out what to do next on my own in the end. If the steps had been provided in a clearer sequence, it might have saved me multiple calls and the long wait. Overall, the support felt very disjointed and poorly handled, which was disappointing given the importance of the software for my work.

    Rupali ShettyJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Would I buy this again? Probably not given the setup hassle

    I decided to try the WFHI software expecting a neat, systematic onboarding since the website promised smooth setup. Frankly, most of the initial process left me to figure things out on my own, which took a lot longer than I expected. The sales process was minimal; no detailed guidance or clear walkthrough from the team. When it came to the dialer and calling tools, they technically did the job, but I had to tweak and customise everything myself to integrate it with the database feature. The auto-updates happened automatically, but they sometimes felt intrusive when mid-task. Support via phone was decent but reactive — I only contacted them twice and had to explain the issues each time. The invoicing and payment process went through fine and clearly, but again it felt like the platform expected prior tech knowledge. In summary, while the core tools worked adequately, the lack of hand-holding means I doubt I would repurchase without a better onboarding experience to ease new users. It did what it was supposed to at the end, but the journey there was frustrating and definitely not beginner friendly.

    Aneesh SarinTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerBilling and payments

    Khaas taur se payment timing pe mera focus tha

    Main software ke billing aur payment system ko le kar thoda mixed reaction rakhta hoon. Sabse pehle toh ye batana zaroori hai ki sign-up ka process smooth tha, aur initial payment me koi problem nahi aayi. Lekin jab actual mein main apne daily kaam ke hours ko match karne laga, tab thodi dikkat hui. Kahi baar invoice timings apni actual working hours se mismatch karti thi jis wajah se mujhe baar-baar check karna padta tha ki charges ka hisaab sahi toh hai. Support team ne kuch madad ki par yeh recurring problem bilkul bhi ache nahi lagti. Dialer aur software updates theek kaam karti rahi hain, aur unse koi dikkat nahi hui, par billing ka ye hisaab thoda aur precise hona chahiye tha. Is wajah se main isko overall 3 stars de raha hoon kyunki baaki features theek hain, par jo payment timings ka mismatch hai wo ek badi dikkati samasya rahi.

    Hemant JosephChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Ishme thoda patience chahiye, lekin info concise thi

    Main sales aur pre-purchase ke dauran generally jyada fast chalna chahta tha, lekin yahan thodi si repetition aur waiting jaisi feeling aayi. Support team ne bar-bar wahi baatein dohraayi kabhi kabhi, jo mujhe waste of time laga. Lekin product ki details clear thi aur mujhe basics samajh aa gaye. Thoda aur directly steps focus hote, toh acha hota. Waiting ke time mein speed thoda slow thi, especially jab main dialer tools ke baare mein puch raha tha. Database aur training features ke explanations mein thodi der lagi. Overall, mujhe laga sales experience complete tha lekin ekdum quick nahi, aur missing kisi ek straight answer ka feel hua. Pre-purchase phase mein zyada interactive questions chahiye the jo mujhe jaldi decide karne mein madad karte. Agar ye thoda aur streamline ho Jaata, toh main bahut jaldi proceed karta. Software ka demo acha tha aur invoicing samajhna simple tha, par yeh choti choti delays thode frustrating the.

    Ameya PawarSikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSoftware and access

    Works solidly throughout the week

    Over the past week, I’ve been using the WFHI software extensively for my daily remote work routine. What stood out was how steady and reliable its performance was day to day rather than just the initial start. The database feature seamlessly handled all my contacts without lag or errors, and the automatic updates didn’t interrupt my work. The dialer tool was straightforward and consistently responsive, which made my calls without any unnecessary disruptions. Daily access and sign-in went without any issues, meaning no wasted time fiddling with technical glitches. The user interface remained intuitive enough to avoid confusion after a day or two of getting used to it. Telephonic support was not required often, as the software behaved well in normal use, but when I called, explanations were clear and timely. The sign-up and payment process had been smooth from the beginning, leaving me focused fully on workflow, not on any administrative hassles. Overall, the software did the job well every day, providing steady, dependable assistance. The hours I spent working felt productive as the tools consistently worked as expected throughout the duration.

    Swara RastogiRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Expected seamless onboarding but ended up needing continuous help

    I expected the training and onboarding to be straightforward enough that I wouldn't require repeated assistance in the future, but that wasn’t the case. The initial sessions were detailed, yet when working independently later, I frequently found myself confused by the dialer settings and how the database needed to be updated alongside the software’s automatic updates. The instructions weren’t comprehensive enough and often assumed prior knowledge I didn’t have. Even setting up the invoicing and understanding the payment flow required multiple requests for support. I thought after completing onboarding, I could manage most tasks, but continuous help was necessary whenever something went wrong or changed. This meant I didn’t feel confident to proceed alone and expect this to improve without external guidance. It’s frustrating when you invest time and expect fewer hurdles but end up needing same level of help again next time you use the platform or tools.

    Sharmila RathoreDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerBilling and payments

    labels are confusing

    invoice aur payment ke wording samajhne mein thoda struggle hua. kuch terms clear nahi the, bas ek ya do cheezein theek thi.

    Neha ReddyNagaland, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy