Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,479 published WFHI Reviews.

2,92,116 of 3,89,479 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,015 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Sales process mein matching thik-thak thi, thodi clarity kam thi

    Maine jab WFHI ka software aur training lene ka socha tha, toh thodi doubts thi ke kya sab kuch waise hi as expected chalega ya nahi. Pehle mujhe lag raha tha ki sign-up aur invoicing simple hoga, aur haan, ye wala aspect to theek chala, invoice clear tha aur payment process smooth tha. Lekin onboarding ke time pe thoda confusion hua, steps thode complex lage. Dialer aur database tools main wo utility dikhayi jo maine expect ki thi, aur calling tools ne mujhe achha workflow diya, bas kabhi kabhi thoda slow response mila telephonic support se. Update system automatic tha, jo mujhe pasand aaya kyunki mujhe alag se update ka tension nahi lena pada. Lekin sabse achha laga jab training modules structured the aur unka flow mera kaam easily samajh aane mein madad kiya. Overall, mujhe mila jo maine expect kiya tha, lekin kabhi kabhi promptness aur step-wise clarity ki kami mehsoos hui. Agar ye thoda improve ho jaye, toh experience aur better ho sakta hai. Par main kahunga ki software aur training dono ka quality standard sahi tha, aur main aise tools use karte rehna pasand karunga jo meri remote workflow ko aage badha sakein.

    Devang SinghalGujarat, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sales stuff: took some effort but mostly clear

    Hey! So, just wanted to share my experience with the sales process at WFHI. Honestly, the whole thing took a bit more effort from my side than I initially thought. The labels and wording on their website and the sign-up steps were mostly clear, but at times I found myself scratching my head over a few terms that didn’t totally make sense the first time I read them. It wasn’t super complicated or anything, just needed a little extra reading or sometimes a quick call to check what exactly some feature or fee meant. On the plus side, the team was patient and willing to explain things when I reached out. The invoicing and payment pieces felt straightforward overall once I got through that part. The process wasn’t hassle-free, though! I had to spend some time making sure I understood everything before committing. Still, after figuring out the details, things went smoothly. So yeah, the effort was a bit more than I expected, but I appreciate how clear they tried to keep things and that support was easily reachable to answer my questions whenever I got stuck or confused about the wording.

    Pooja AroraTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    you got the invoicing right but software was patchy

    Compared to what I’ve used before, your automated invoicing system came through fine as I expected. Setting up payment was straightforward which helped me start quickly. However, the software itself felt patchy in places. The calling tools sometimes crashed mid-session, which was frustrating, and I found the database feature a bit clunky and not as intuitive as I hoped. Training didn’t cover these aspects well enough for me to handle the glitches alone. It seems like you put effort into the administrative side, but the actual software experience needs improvement. I’d expect better stability given the price point you aim for, so there’s a clear contrast in quality between your promises and what turned out to be true.

    Bhargav PatilDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Mujhe overall sales aur pre-purchase process mein thodi confusion hui thi, kyunki software aur train

    Mujhe overall sales aur pre-purchase process mein thodi confusion hui thi, kyunki software aur training jo explain kar rahe the wo itni safai se nahi samajh aayi thi. Lekin main kehna chahungi ki telephonic support ka jo response mila wo bahut acha tha. Woh log patiently meri doubts clear kar rahe the aur jo queries thi unka answer detail mein de rahe the, jis se thoda confidence bhi mila. Payment aur invoicing process samajhna thoda mushkil tha initially, par support ki madad se wo bhi cover ho gaya. Software use karte waqt kuch cheezein automatic update se smoothly chali, lekin database feature ke kuch aspects mujhe easy nahi lage. Training sessions nominal the, par practical application mein mujhe thoda aur explanation chahiye tha. Overall, main itna zarur kahungi ki agar aapko telephonic support se help chahiye toh woh acchi rahegi, yeh ek highlight hai jo mujhe acha laga sales ke process mein.

    Tanvi KelkarMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Seedha aur asaan start, jyada time nahi laga

    Jab maine WFHI ke sales aur pre-purchase process ko dekha, toh sabse achha laga ki yeh sab seedha aur quick tha. Koi unnecessary complications nahi thi, aur sign-up se leke payment tak sab smoothly chala. Training materials bhi available thi, jisse maine jaldi navigate kar liya ki kaise software, dialer aur database features ka use karna hai apni remote workflow ke liye. Initial setup mein maine time lagaya, par jyada complicated nahi tha, bas dhyan se steps follow karne the. Yeh sab karne mein zyada samay nahi gaya, jiski wajah se main jaldi se kaam shuru kar payi bina kisi bade rukawat ke. Telephonic support ne bhi help ki jab kabhi quick guidance ki zarurat thi, toh kaafi reasonable laga yeh poora experience. Overall, mujhe lagta hai yeh product practical hai aur jo log apna remote kaam organize karna chahte hain unke liye yeh easily start ho sakta hai bina zyada time kharab kiye.

    Shalini ZachariahOdisha, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Startup mein time lag gaya, samay zyada laga shuru karne mein

    Maine expect kiya tha ki sign-up ke baad sab kuch jhat se ready ho jayega, par asli mein tunka process thoda lamba tha. Invoice aur payment procedure theek tha par uske baad onboarding mein aur dialer setup mein mujhe kaafi detail aur baar baar instructions follow karni padi. Training sessions expected se thode lambe chale aur kitna smooth hoga ye kabhi clear nahi tha jab tak main poora system use nahi kar liya. Support ko contact karna padha kai baar, lekin confidence utna nahi bana jitna hona chahiye tha. Main samajh sakti hoon ki IT bhi complex ho sakti hai, par time lene ka maamla mera thoda frustration ka sabab bana. Software ne better interface aur fast response ka option offer kiya hota toh shayad main timing ko lekar zyada khush hoti.

    Reema ChhabraManipur, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Itna time laga, seriously?

    You need to improve the order of your sales and pre-purchase steps. Maine jab sign-up kiya, process itna lamba laga ki frustration hua. Sabse pehle toh clarity nahi thi ki kaunse steps pe mujhe kya karna hai; invoice milne mein bhi confusion raha ki kab payment karun. Training ke offers mention kiye gaye the, lekin mujhe lagta hai yeh sab better tarike se arrange hona chahiye tha. Kuch steps repeat ho rahe the aur database feature ke baare mein zyada explanation nahi thi pre-purchase stage mein, jo ki thoda irritating tha. Thoda streamline karne pe time bach sakta hai aur customer ko bhi better experience milega. Call karne ke liye jo dialer diya, uska demo jaldi mil jata toh waqt bach sakta tha. Training ka onboarding flow bhi thoda jyaada complicated tha, jisme simplify karne ki zarurat hai. Bas yeh baat samajh mein aayi ki telephonic support thodi help karti hai agar queries hain, lekin uske liye baar baar wait karna padta tha. Mujhe lagta hai ki agar tum log ye process better organize karoge tabhi customers ke liye feasible hoga yeh sab handle karna.

    Vineet MishraChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Quick Onboarding Was Most Impressive

    Starting with the conclusion, the time it took to get up and running with the software was surprisingly quick compared to what I expected. The onboarding flow guided me clearly through each step, which helped me configure the calling tools and set up the database efficiently. However, I found the invoicing process a little confusing at first since the labels weren’t very intuitive, and I had to call support to clarify some details. Despite that small hiccup, the overall experience was smooth enough to get productive without much delay. Automatic updates worked quietly in the background, so I didn’t need to worry about manually checking for new features or fixes. While mostly positive, the minor issue with early billing steps stopped me from giving a perfect score. Still, I’m happy with how fast I could start calling using the dialer and integrating my contacts into the system.

    Sanjana ChavanUttarakhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Thak chuki hoon baar baar samjhaane se ki main kitni der kaam karti hoon

    Sach kahun toh ye sales aur pre-purchase ka process, khas kar software ki hours wali fitting, meri asli kaam ki timings ke saath perfect match karta hai. Lekin baar baar batane, explain karne ka thakan ho gaya mujhe ki main din mein kitni der tak available hoon, kyunki har kisi ko yaad nahi rehta tha. Training mein bhi yahi cheez dhoondhti thi main, ki software mera time zone ya actual hours accommodate kare. Positives ye hain ki sign-up aur invoice milaane ka tareeqa reasonably smooth tha; kisi confusion ke bina main apna payment kar payi. Lekin ye bar bar repeat karna ki mera work shift kya hai, kabse kab tak kaam karna chahiye, thoda exhausting tha. Overall, mujhe lagta hai main abhi bhi isi system ko istemal karungi kyunki ye mera kaam ke hisaab se kaam karta hai, par honest rahun toh mera patience thoda kam pad gaya hai is baar baar explain karne mein.

    Aswathy VenkatesanChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Expected more clarity and speed, might need help again soon

    When I first looked into this software and its services, I assumed the sales and pre-purchase communication would be more straightforward. Sign-up process was longer than expected, and some of the labels used in their dashboard were confusing from the start. I thought that the training provided would clear these things up quickly, but it only partially did. Many parts of onboarding felt under-explained, and I found myself having to reach out to support repeatedly. Unfortunately, the telephonic support wasn’t as quick or clear as I wanted, which left me feeling stuck at times. I did appreciate the automatic updates, which kept the system current without me having to do anything. But since the initial experience involved quite a lot of back-and-forth and waiting, I’m worried I might need similar help if I come back to use their services again. The invoicing and payment flows were smoother, and I had fewer issues there, so those parts were fine at least. Overall, I expected a more guided start considering the complexity, but the reality was slower and less helpful than I hoped.

    Ayush TalwarMizoram, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy