Itna time laga, seriously?
You need to improve the order of your sales and pre-purchase steps. Maine jab sign-up kiya, process itna lamba laga ki frustration hua. Sabse pehle toh clarity nahi thi ki kaunse steps pe mujhe kya karna hai; invoice milne mein bhi confusion raha ki kab payment karun. Training ke offers mention kiye gaye the, lekin mujhe lagta hai yeh sab better tarike se arrange hona chahiye tha. Kuch steps repeat ho rahe the aur database feature ke baare mein zyada explanation nahi thi pre-purchase stage mein, jo ki thoda irritating tha. Thoda streamline karne pe time bach sakta hai aur customer ko bhi better experience milega. Call karne ke liye jo dialer diya, uska demo jaldi mil jata toh waqt bach sakta tha. Training ka onboarding flow bhi thoda jyaada complicated tha, jisme simplify karne ki zarurat hai. Bas yeh baat samajh mein aayi ki telephonic support thodi help karti hai agar queries hain, lekin uske liye baar baar wait karna padta tha. Mujhe lagta hai ki agar tum log ye process better organize karoge tabhi customers ke liye feasible hoga yeh sab handle karna.