Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,455 published WFHI Reviews.

2,92,098 of 3,89,455 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,007 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Surprised by quick replies but onboarding felt slow

    I was a bit surprised at how quickly I got responses from support after reaching out via phone, which was definitely a plus point. The team was patient and explained the invoicing and payment steps clearly over the call. On the downside, I felt the initial sales and pre-purchase information didn’t fully prepare me for how long the onboarding and setup would take. Some software features required more hands-on training than I anticipated, which delayed my workflow integration. So while customer service was impressively responsive, the mismatch in expectations around setup speed left me somewhat unimpressed overall.

    Lalit BoseKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Labels were clear, but some instructions took time to click

    When I first explored the sales and pre-purchase information, most of the labels and descriptions were pretty clear. I liked how the billing options were laid out, making it easy to get an initial impression of the product. However, there was a moment when some phrases in the training details didn’t immediately make sense, especially around the database feature’s integration step, which left me slightly confused. After re-reading and checking the FAQs, things clicked better. It wasn’t a big problem, but it did slow down my onboarding a little. Overall, the wording generally helped me understand what to expect, just needed a bit of patience early on.

    Yogesh KadamJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Surprised ki hours kaafi suit kare between expectation and reality

    Jab main sales aur pre-purchase process se guzra, toh maine socha tha ki software ko implement karna aur apne working hours ke saath align karna thoda challenging hoga. Lekin jo actual experience raha, wo thoda surprising tha, kyunki jo workflows maine sochi thi wo kafi smoothly fit ho gaye mere daily routine mein. Dialer usage aur database management ke timings ache se sync ho gaye mere kaam ke hours se, jo basic idea se match karta hai magar thoda better tha. Shuru mein thoda adjustments ki zarurat padi jab automatic updates aate rahe to interface mein changes laate hue, par wo zyada disturb nahi kiya. Billing aur payment ka process bhi jyada complex nahi laga, although main expect karti thi ki thoda zyada time lage ga. Support team ne thoda help kiya, jo satisfaction level maintain karta raha. Basically, working hours ke aspect se mujhe laga tha ki shaayad thoda tight padega par wo acha adjust ho gaya, ye thoda unexpected tha, aur kaam ko aasaan banata hai overall.

    Bhavana RamachandranSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Good info but too much repetition in pre-purchase talks

    I found the sales process to be a bit frustrating because it involved a lot of repeated explanations across different calls. On the one hand, the sales team was quite knowledgeable and answered my technical questions in depth, which helped me understand the software's features. However, on the downside, I had to repeat my queries multiple times to different people, and sometimes I felt like I was waiting on hold longer than I expected. The sign-up and invoicing process went smoothly once I decided to purchase, which was a relief after all the back-and-forth. Overall, while the explanations were helpful and thorough, the amount of waiting and repeated information could have been better coordinated. It's a decent experience if you have patience for the back-and-forth, but I wish the sales communication had been more streamlined from the start so I wouldn't have felt stuck in a loop. That’s what kept me from giving full marks.

    Bimal ChopraPunjab, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Bas itna tha ki main surprised ho gayi

    Looking back, zyada sochti thi purchase karne se pehle ki kya milega aur kya nahi. Par jab sign-up kiya toh surprisingly confident feel karne lagi main. Training thi ekdum clear and straightforward, jis tarah explanation di thi, waise hi steps follow kar ke main easily software ko samajh paayi. Dialer aur calling tools ko lekar koi confusion nahi thi, software ne sab smooth bana diya. Database feature main daily use mein kaafi madadgar nikla, bina zyada tension leni ke. Payment aur invoice system bhi kaafi transparent tha, koi chhupi hui baat nahi lagi. Jo sabse achha laga wo customer support tha, matlab jab thoda doubt hua toh unhone badi patience se samjhaya. Overall, jitna socha tha usse kaafi zyada satisfaction mujhe mila aur main feel karti hoon ki main ye software ab confident use karungi regularly. Ye sab unexpected tha, especially training ke baad mujhe laga ki main ready hoon aage badhne ke liye without any hesitation.

    Payal SuriRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    I decided to try the WFHI software and training package hoping it would help me understand remote wo

    I decided to try the WFHI software and training package hoping it would help me understand remote workflows better. The sign-up process was straightforward enough, and the invoicing was clear, which gave me a good first impression. Though the software interface felt intuitive, I was a bit surprised that some features I expected weren't as prominently accessible as I thought. Still, after spending a few days using the dialer and exploring the database features, I felt reasonably confident with the system overall. The automatic updates didn't disrupt my workflow, which was a relief. Customer support answered my calls promptly when I had questions during onboarding. Given all this, I think I would use WFHI again, but I hope the UI gets tidied up a bit more to make navigation easier. That would enhance the experience and reduce the learning curve. So yes, I could definitely see myself picking this up again and continuing to explore what they offer.

    Tarun MohantyChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    A bit lengthy, but explanations were okay

    The sales process took a fair amount of time. On one hand, some things were explained clearly, but there were also moments where I felt a bit lost on the details.

    Aarav GuptaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Quick and clear process for sales enquiry helped my decision

    The sales and pre-purchase phase was handled efficiently overall. From the moment I signed up for information, the sign-up and invoicing process unfolded in a timely way without unnecessary delays. The communication was prompt, and payment confirmations arrived quickly, so I felt the workflow was reliable. The time taken to receive training access and initial dashboard setup was also fairly short, which was helpful for me to plan my schedule. I found that the explanations during the early stages were plain and straightforward, which is useful if you want to avoid confusion at the outset. Telephonic support was available when I had questions about the software features and billing structure, and those calls didn’t stretch longer than necessary. Given all this, I’m likely to seek the same service for future needs, as the process did not demand excessive time or follow-up. Overall, I would say the quick pace and clear steps are beneficial for anyone aiming to get started without a hassle.

    Yasmin MankadHaryana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Had to figure out quite a bit myself before things clicked

    Hey, I wanted to share how the whole pre-purchase and onboarding felt from my side. Basically, I had to do a good chunk of the work myself. The initial sales info was okay but didn't go into all the specifics about how the software manages database features or the calling dialer tools. So, I ended up spending time on the training modules, which were useful but somewhat generic. The best part was the automatic updates—they usually happen seamlessly, which I liked since I don’t want to manage that manually. But I feel they could have provided a more guided demo or walkthrough early on. After signing up, the invoicing and payment steps were smooth, no hassle there. Just that I wish the support had proactively explained how telephonic assistance works during different stages. Overall, it took around a week to really get a handle on everything, which is fine but I expected a bit more hand-holding at the start so I wouldn’t be left guessing much.

    Kunal TiwariUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Quite confusing yaar, order of steps was not clear

    Mera toh pehla impression yeh tha ki overall process pretty confusing tha, aur main isliye soch raha tha ki saari steps ka koi logical sequence hona chahiye, par yeh nahi laga toh mujhe bohut dikkat hui. Sign-up ke baad directly dialer aur database ke settings mil rahe the, without clear guidelines ki pehle kya karna hai. Training bhi thoda patchy tha, lagta tha ki unhone jo explain karna tha wo saghaari tarah nahi diya tha. Support ko call karna pada, par wahan sab consistent nahi tha, kabhi help karte toh kabhi delay ho jaata. Payment aur invoice system usually fine tha, par overall flow mein thoda chaos tha. Mujhe laga tha ki yeh sab steps ek sahi order mein diye hote toh zyada samajh aata aur smooth hota experience. Isi wajah se rating kam hua, warna kuch features toh theek hi kaam kar rahe the.

    Lalit SuriHaryana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy