2 out of 52 of 5Unverified experienceSales and pre-purchase
Surprised by quick replies but onboarding felt slow
I was a bit surprised at how quickly I got responses from support after reaching out via phone, which was definitely a plus point. The team was patient and explained the invoicing and payment steps clearly over the call. On the downside, I felt the initial sales and pre-purchase information didn’t fully prepare me for how long the onboarding and setup would take. Some software features required more hands-on training than I anticipated, which delayed my workflow integration. So while customer service was impressively responsive, the mismatch in expectations around setup speed left me somewhat unimpressed overall.