Quite confusing yaar, order of steps was not clear
Mera toh pehla impression yeh tha ki overall process pretty confusing tha, aur main isliye soch raha tha ki saari steps ka koi logical sequence hona chahiye, par yeh nahi laga toh mujhe bohut dikkat hui. Sign-up ke baad directly dialer aur database ke settings mil rahe the, without clear guidelines ki pehle kya karna hai. Training bhi thoda patchy tha, lagta tha ki unhone jo explain karna tha wo saghaari tarah nahi diya tha. Support ko call karna pada, par wahan sab consistent nahi tha, kabhi help karte toh kabhi delay ho jaata. Payment aur invoice system usually fine tha, par overall flow mein thoda chaos tha. Mujhe laga tha ki yeh sab steps ek sahi order mein diye hote toh zyada samajh aata aur smooth hota experience. Isi wajah se rating kam hua, warna kuch features toh theek hi kaam kar rahe the.