Purchasing mein thoda effort laga, shayad next baar bhi help chahiye hogi
Jab main WFHI ka software lene ki soch rahi thi, toh mujhe thoda effort lagana pada samajhne mein ki sign-up aur invoice process kaise chalega. Particular steps ki clarity thodi kam thi, especially payment ke part mein. Mujhe baar baar support ko call karna pada taaki ye confirm kar sakoon ki mera invoice sahi generate hua hai ya nahi. Har baar response milta tha, lekin thoda wait karna padta tha, jo frustrating tha kabhi kabhar. Training modules shuru karte waqt bhi kuch confusion tha ki next steps kab aur kaise karne hain, isliye main soch rahi thi ki shayad mujhe future mein bhi same level ki madad chahiye hogi agar main fir se koi naya purchase karoon. Dialer aur database features mein training achhi thi, par onboarding thoda complex lagta tha support ki bina. Overall, mujhe lagta hai agar yeh process thoda aur simple banate hain, toh customers ko khud se itna effort nahi karna padega. Filhal main thoda unsure hoon, whether next time main bina help ke smoothly kar paungi ya nahi, but support kaafi cooperative tha, jo ek positive point tha.