good handling of glitches but ran into some hiccups
When I first signed up with WFHI, I had a few hiccups on my end with missing information during the onboarding flow. They were quick to respond, which I really appreciated, as not many services are that proactive. However, there were some issues with the dialer during the initial setup that caused frustration. It seemed like automatic updates played a role in temporarily disabling some features, which was a bit inconvenient. On the bright side, once those problems were sorted, the calling tools worked smoothly without further interruptions, and the database feature integrated well into my workflow. The support staff were reachable over the phone when I needed them, though sometimes I had to wait a little longer than expected. Sign-up and payment processes were pretty straightforward, as was accessing training materials. Overall, while the early glitches and slow dialer functionality were disappointing, the willingness of the team to sort things out quickly helped balance my experience.