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WFHI Reviews

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4.0out of 5

4 out of 5

Based on all 3,88,732 published WFHI Reviews.

2,91,577 of 3,88,732 reviews include a verification label.

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WFHI Reviews

3,88,732 published

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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    signup process was a complete mess

    Honestly I wanted to give this software and training a proper try but the day to day experience was just frustrating. Signup ke time it looked okay, but after that invoice generation and payment labels were confusing and didnt line up with what I expected. Even routine stuff like accessing the call dialer and database got stuck sometimes for no clear reason. Automatic updates seemed to create more problems than fix them because the app would restart without warning, and there was no quick way to pause it. Telephonic support was too slow, and usually when I needed help they couldn’t solve it quickly. With that kind of lag and confusion it felt like time wasted rather than progress being made. I wanted to recommend this once I figured out how to navigate, but honestly this ongoing difficulty day after day stopped me from doing so. Quite disappointed that more attention wasnt paid to making things simple and stable for daily use.

    Ujjwal ChavanSikkim, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training mein thodi kami thi jo maine notice ki

    Jab main training and onboarding kar raha tha, mujhe laga ki baaki cheezein toh achhi thi, par thoda zyada manual exploration karna pada mujhe because aapki taraf se thoda less structure mila jaise ki detailed walkthrough ya common error solutions. Dialer setup aur database integration samajh mein aaya easily, par training mein basic cheezein cover karne ke alawa agar kisi complex scenario ka example mila hota, toh help milti. Sign-up process smooth tha aur invoices time pe aaye, jo kaafi acha laga. Support team bhi available thi jab maine call kiya, par training ke dauran jo basic confusion hui thi uska immediate solution nahi mila. Overall software ka UI friendly hai, par onboarding thoda aur guided hota toh better hota.

    Rishi IyerMaharashtra, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Pura process bas 10 minute mein clear ho gaya!

    Mujhe sabse pehle pata karna tha ki kaunse software aur training mere liye best rahengi remote workflows ke liye. Search kiya, toh yeh platform jo accessible tha, us par saari info clear aur simple thi. Inquiry karne par sales team ne jaldi respond kiya, queries ka jawab bhi asaani se diya. Jo flow tha sign-up ka, wo bhi fast tha aur invoice se related koi dikkat nahi aayi. Matlab, pura process itna smooth tha ki main khush ho gayi, na zyada time laga aur na hi koi confusion. Isliye main definitely kehti hoon ki yeh platform shuru karne ke liye quick aur easy tha.

    Aarti ShahMeghalaya, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    You seriously need to fix this onboarding mess

    You promised training and onboarding that would make setting up quick and easy, but it has been the opposite for me. As days went by, the platform kept glitching, and the onboarding steps didn’t update or save properly. This meant I had to repeat tasks or wait endlessly for support that was hard to reach. The calling tool didn’t function reliably, often dropping calls or misreporting the dialer status, destroying my entire workflow. The database kept freezing when trying to upload or access data, which is downright frustrating. Each day it felt like more things broke rather than improved. I’m beyond disappointed with how unreliable this software has been on a daily basis, and honestly, I don’t see myself continuing if these problems aren’t fixed fast. Your support line promised priority assistance but failed to provide consistent solutions. This experience just isn’t working out for me at all.

    Vishal Malini ChandraDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSupport and communication

    Support tha theek, par communication mein dikkat

    Mujhe support kaafi mixed experience diya. Jab maine pehle call kiya to response time thoda slow laga, aur lag raha tha ki clarity kam hai mere queries ke jawab mein. Lekin ek baar jab main dusri baar contact kiya, unhone thoda quick response diya aur mujhe feel hua ki wo meri problem samajhne ki koshish kar rahe hai. Overall, communication mein thoda confusion raha, especially jab technical terms samjha rahe the, unka use mera liye thoda confusing tha. Phir bhi, baat-cheet ke end tak mujhe thoda confidence mila ki agar problem aayi toh koi madad milegi. Lekin main puri tarah se convinced nahi ho paaya ki unka support system har situation mein reliable hai. Mujhe lagta hai ki thoda aur training ya scripting unke support staff ko milne chahiye taki clarity aur patience ko improve kar sake. Ye toh zarur hain ki kabhi kabhi wo prompt the, lekin har baar consistent experience nahi diya unhone.

    Ashwin JaiswalMadhya Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Pre-purchase clarity was good, but expectations on customization were off

    Initially, I was pleased with how the sales process provided clear information about the software’s features and the onboarding timeline, which matched my general expectations well. The explanations about the database integration and dialer setup were thorough, and I felt informed going in. However, once I started using the software, I realized some of the customization options were more limited than I had assumed, which was a little disappointing. The system worked fine for standard scenarios, but users needing tailored adjustments might find it restrictive. Still, the communication before purchase was solid and helped set decent expectations overall.

    Ajay AcharyaOdisha, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSupport and communication

    Wo moment jab sab clear hua aapke support se

    Starting mein mujhe laga ki mujhe kaafi cheezein khud seekhni hongi, especially training aur onboarding ke kuch parts jo thoda confusing lage. Par jab maine customer support ko call kiya, toh unhone patiently mera har question suna aur detailed explanations diye. Main appreciate karti hoon ki aap logon ne telephonic support ko easy banaya hai, par thoda wait zyada hota tha kabhi kabhi, jiska main expect nahi karti thi. Fir bhi, jab wo ek baar samjhaate hain, toh point clear ho jaata hai. Software updates bhi automatic aate hain, isliye mujhe baar baar apna kaam rok ke system dekhna nahi padta. Database feature use karna thoda initially complex laga, par aapke training modules ne use kaise karna hai woh achhi tarah samjha diya. Dialer tools bhi kaafi helpful hain aur calling process streamline hua toh productivity thodi improve hui. Sign up aur payment process thoda aur seamless ho sakta tha, lekin invoice clear thi jisse confusion kam ho gayi. Overall mujhe lagega ki agar aap apne support ko thoda aur responsive banate, toh experience aur bhi accha hota. Par phir bhi, wo burnout wala moment jab poora system samajh aa gaya, woh thanks aap logon ke training aur support ka hai.

    Ramya RanaChhattisgarh, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Woh baar baar phone pe baat karne ka time yaad aata hai

    Yaar, sales process mein sabse alag jo cheez lagi woh thi unka insistence ki baar baar phone pe baat karna zaruri hai. Har thoda update ke liye ya sign-up ke baad bhi, unka staff call karke check karta raha ki sab samajh aa raha hai ya nahi. Pehle main thoda irritate bhi hua, socha time waste hai, par baad mein laga ki shayad yeh genuine care dikhane ka tareeka hai. Invoicing aur payments ko lekar bhi unhone repeatedly assure kiya ki sab smoothly hoga, jo honestly thoda reassuring tha. Training aur software jo hosakta hai uske liye bhi woh extra call useful nikle. Jab tak sab setup nahi hota pura, interactions kaafi frequent the par mujhe lagta hai ki woh extra touch ne final experience ko thoda personalize bhi kiya.

    Swara MadhavanOdisha, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSupport and communication

    Phir se nahi karunga setup with WFHI, yaar

    Yaar apne socha tha setup easy hoga, par starting se hi kaafi frustration hui with how support was. Jo training mili thi, wo ek baar ki thi, par problems aane par continuous help nahi mila jaise chahiye tha. Main toh imagine kar raha tha ki jab bhi dialer ya database ka issue aayega, tab turant koi help milegi, par aisa nahi hua. Phone pe baat karna bhi thoda time waste laga kyunki support team ko repeat karna padta apni baat. Signing up aur payment process mein bhi thodi confusion thi, bahut clear instructions nahi thi. Overall, poora experience disappointing raha aur main ab sochta hoon ki future mein aise services avoid karunga kyunki jitna mehnat aur time laga, uske hisaab se better options dhundta. Mujhe nahi lagta ki main dobara itna effort karna chahta hoon isi cheez ke liye.

    Mukesh GillChhattisgarh, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceSupport and communication

    Support ne mujhe samasya nahi solve kiya

    Jab maine pehli baar support ko call kiya, toh pehle mujhe basic instructions diye gaye ki kis tarah software ka dialer setup karna hai. Yeh step mujhe samajh aaya, par jab maine apna query bataya ki software se mera database link nahi ho raha, toh mujhe ek dusre department ka number diya gaya. Wahan call karne ke baad mujhe phir se repeat karna pada apni problem. Mujhe laga ki support team steps ko logically sequence mein nahi follow kar rahi thi. Mujhe baar-baar alag alag employees se baat karni padi bina kisi proper guidance ke. Jo information maine pehle se di thi, woh dobara nahi poochi gayi. Overall, mujhe lagta hai ki communication mein gap tha aur is wajah se mera issue solve nahi hua. Project setup aur training ke baare mein jo documentation thi wo thodi saaf nahi thi, usse confusion badta tha. Lekin ek achhi baat ye thi ki system automatic updates se regularly fresh rehta tha, jisse kaam mein thoda asaani thi. Par jab tak support proper flow set nahi karega, main is product ko continue karne mein hesitate kar sakta hoon.

    Samir SalviDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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