3 out of 53 of 5Verified purchaseSales and pre-purchase
Pre-purchase clarity was good, but expectations on customization were off
Initially, I was pleased with how the sales process provided clear information about the software’s features and the onboarding timeline, which matched my general expectations well. The explanations about the database integration and dialer setup were thorough, and I felt informed going in. However, once I started using the software, I realized some of the customization options were more limited than I had assumed, which was a little disappointing. The system worked fine for standard scenarios, but users needing tailored adjustments might find it restrictive. Still, the communication before purchase was solid and helped set decent expectations overall.