Woh baar baar phone pe baat karne ka time yaad aata hai
Yaar, sales process mein sabse alag jo cheez lagi woh thi unka insistence ki baar baar phone pe baat karna zaruri hai. Har thoda update ke liye ya sign-up ke baad bhi, unka staff call karke check karta raha ki sab samajh aa raha hai ya nahi. Pehle main thoda irritate bhi hua, socha time waste hai, par baad mein laga ki shayad yeh genuine care dikhane ka tareeka hai. Invoicing aur payments ko lekar bhi unhone repeatedly assure kiya ki sab smoothly hoga, jo honestly thoda reassuring tha. Training aur software jo hosakta hai uske liye bhi woh extra call useful nikle. Jab tak sab setup nahi hota pura, interactions kaafi frequent the par mujhe lagta hai ki woh extra touch ne final experience ko thoda personalize bhi kiya.