Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,889 published WFHI Reviews.

2,88,771 of 3,84,889 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,163 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    some cool stuff but not all clear yet

    So I signed up after the sales call, and at first they were helpful explaining the software and what I could do with it, which was good. But man, after that initial chat I kinda felt left hanging. The invoicing part made little sense and I wasn't sure if I’d get a hand later or just figure it out alone. Like honestly, it’s a bit confusing whether the training is enough or you really need support every time you try setting up new stuff. Also I was hoping the dialer would integrate smoothly with my existing workflow, but got stuck with a couple of bugs so now I’m wondering if I should try something else when I sign up for another product. So yeah, good start but not sure if I'll want to ask for help again next time or just deal with it myself. Kinda mixed feelings overall, you know?

    Shantanu KelkarMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Work hours ke hisaab se mila acha solution

    Mujhe WFHI ka software lena tha jo meri daily working hours ke hisaab se fit ho jaaye. Sales team ne achhi tarah samjhaya ki kaise product mera time suit karega aur main apne routine mein integrate kar sakti hoon. Unhone detailed explanation diya ki dialer aur calling tools flexible hain aur training ke time use clear mila ki kis tarah calendar sync hota hai. Lekin ek chhota sa issue yeh tha ki billing options thode limited lage, mujhe sochna pada ki shayad main future mein plan change karun toh thoda time lena padega naye package samajhne mein. Overall sign-up process smooth thi aur invoices timely milte rahe. Training ke during software ki functionality samajh mein aayi aur onboarding flow straightforward tha. Dialer stable chal raha tha har din, database updates bhi accurately reflect hote rahe. Support ne mera ek call ka query jaldi solve kar diya, jo impressive laga. Bas thoda aur customization options billing plans mein ho jate toh perfect hota. Phir bhi aisa lagta hai ki mera daily work routine ke liye yeh software kaafi useful hai.

    Vandana Anita BalakrishnanUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Missing clear info on billing aur payments, tum log improve karo

    Main yeh bolna chahti hoon ki tum logon ke product aur training me toh koi badi kami nahi hai, but sales aur pre-purchase details mein thoda transparency toh honi chahiye aapko diye gaye information mein. Mujhe laga ki sign-up aur software access easy hai, lekin jab invoices aur payment options ki understanding ki koshish ki, toh jyada guidance nahi mili. Mujhe khud decide karna pada ki kaunsa plan choose karna hai aur payment ka process kaise follow karna hai kyunki sales page par yeh sab clear nahi dikh raha tha. Training mein software ke use karne ka tareeka achhi tarah samjhaya gaya tha, par sales aur pre-purchase me jitni clarity maangti hoon, woh nahi thi. Agar aap apni sales communication aur pre-purchase info zyada straightforward bana do, toh buyers ko clarity milegi aur confusion kam hogi. Mera experience aisa tha, almost sab kuch main khud hi samajh ke apply kar rahi thi, jo thoda tedious feel kar raha tha kabhi kabhi.

    Aswathy KelkarHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Pehla order sequence mein thoda ajeeb surprise tha

    Main WFHI ke sales aur pre-purchase steps ke baare mein apni experience share karna chahta hoon. Jo ordering aur sign-up ka flow tha, mujhe shuru mein thoda ajeeb laga kyunki main expect karta tha ki pehle basic software ka demo ya introduction milega aur fir payment process shuru hoga. Lekin yahan pe shuruaat mein hi payment ke liye details dena hota tha, jo doosre platforms se thoda alag tha. Koi badi problem nahi thi, bas mujhe laga ki yeh thoda out of order tha. Thoda wait karna padta tha jab invoices generate hote hain, aur repeat confirmations bhi diye jaate hain, jo main generally avoid karta hoon. Baaki jo telephonic support aur database ka integration hai, main samajh raha hoon ki useful hai, lekin unka presentation thoda over-complicated tha is context mein. Toh overall, main yeh kehna chahunga ki steps thik hain, par unka sequence mere liye thoda unconventional raha aur is wajah se thoda adjust karna pada.

    Samir KharadeAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Agli baar bina madad ke nahi karungi ye

    Mujhe purchase karne ki process start karte waqt laga tha ki main accha khasa khud se hi kar lungi sab kuch, par asli mein jab shuru kiya toh kaafi confusion hui. Sales team ne pehle process ke baare mein thoda bataya tha, par jab actual software use karne aur training attend karne ki baari aayi toh unka support utna helpful nahi laga mujhe. Onboarding flow mein kuch cheezein clearly samjhayi nahi gayi, jisse mujhe baar baar support ko call karna pada. Dialer setup mein bhi initial problems aaye, jisse mera kaam der se shuru hua. Contact database thoda complicated laga manage karna, aur auto-updates ke baad kuch tools mujhe samajh nahi aaye. Payment process ki baat karun toh invoice toh mila, magar follow-up mein mujhe zyada clarity nahi mili. Jo baat achhi lagi, woh yeh thi ki support team call par available hoti thi, lekin voh jitni baar support chahiye hota, utna effective response nahi milta tha. Maine ye sari cheezein experience karne ke baad decide kiya hai ki agle baar jab main something purchase karun, toh bina clear samajh le mujhe madad ki zarurat padegi hi. Waise bhi yeh product accha lagta hai, par jo initial issues aaye, unki wajah se main comfortable feel nahi kar rahi hoon abhi.

    Sanchita MalhotraTripura, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Felt confident mostly, wished for a trial period

    By the time I completed the pre-purchase evaluations and went through the signing-up process, I definitely felt more confident about the decision to invest in the software and training. The detailed descriptions of features and the transparency in invoicing gave me peace of mind about what I was getting. On the other hand, I felt something missing in terms of an option to fully try out the software on a trial basis before committing financially. This would have helped to better assess how well the platform’s calling tools and database manage workflow needs on a practical level. Still, the telephonic support I contacted during pre-sale queries was helpful and responsive, which reinforced my faith in the ongoing service quality. Overall, I lean positive about the purchase but maintain a mild wish for a trial option, which would have sealed the confidence completely for me.

    Chandan KolheTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed feelings about pre-purchase setup and ongoing support

    Initially, I was excited about the sales process because it seemed structured and clear. The sign-up was pretty straightforward, and I appreciated how the invoicing detail came through quickly. However, I noticed that while some parts of the software setup were one-off tasks, like getting my database in order, other features required ongoing attention, particularly the updates that sometimes changed features unexpectedly. This meant I had to learn fresh details after every update, which wasn’t always convenient. The training helped a lot initially but felt a bit rushed towards the end. Support was mostly responsive but sometimes delayed, especially during my working hours. The calling tools and dialer worked well, but there were occasional hiccups in integration with the database. Overall, I felt like the balance between one-time setup and ongoing management was heavier on constant learning than I expected, which affected my overall perception a bit, but it wasn’t a deal breaker.

    Aneesh TyagiGujarat, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Entire process felt misleading and confusing

    I expected a clear and well-labelled sign-up and sales process, but instead, the whole experience frustrated me. The way the software’s features were described in the sales pitch did not match what I actually found in the dashboard and calling tools. Labels and instructions were inconsistent across different parts of the software, making it hard to follow what to do next, unlike similar systems I have used before. Instead of feeling guided, I felt lost trying to figure out how to use the dialer and database. The invoicing process was equally unclear, with labels that didn’t make sense and left me unsure about what I was paying for. I also found that the training materials did not cover these confusing areas well enough to help me get back on track. From start to finish, this all felt like a bad mismatch between what was promised and what was delivered. This is much worse than I expected when I searched for remote workflow software, and I ended up wasting a lot of time trying to untangle the mess.

    Yogesh ChopraTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Kuch zaroori features missing hain for real usability

    Main pehle bhi similar remote workflow software use kar chuki hoon, lekin WFHI ke product ne mujhe kaafi disappointment di. Sabse pehle toh sales team ke through jo promises aur features discuss kiye gaye the, woh poore tarah se align nahi karte hain software ke actual functions ke saath. Pre-purchase queries ke dauran mujhe lagta tha ki training aur onboarding bahut comprehensive hogi, yet mujhe basic modules samajhne mein bhi mushkil hui. Compared to my previous experience, inne functionalities kamzor lakhi gayi hain, specially jo call dialer aur database integration hai, woh normal expectations se neeche hai. Support se baat karne par bhi lagta hai ki wo required clarity nahi dete hain. Software ka workflow mere purane tools ki tarah robust nahi laga. Sabse badi kami mujhe lagti hai ki user-friendly guidance ya demos nahi mile, jo naye users ke liye zaroori hote hain. Pricing aur invoicing system bhi jitna transparent dikhata hai, utna clear nahi hai in terms of break down of fees. Overall, jo experience mila mujhe pre-purchase phase mein, woh kafi limited tha aur main expect karti thi ki zyada professional touch hoga. Apne tariqe se sochti hoon ki agar ye sab thoda aur sudharta toh main satisfy karti, lekin abhi ke liye yeh mere liye frustration ka sabab hai.

    Aparna BhonslePuducherry, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Happy feeling, because it works better than before

    From the moment I started exploring this platform, I felt really positive because it compared well with the software I'd used previously. The onboarding was smoother, and the setup process felt more straightforward. Unlike the last tool, it didn’t make me jump through hoops for basic functions like managing the database or initiating calls through the dialer. I also appreciated how the automatic updates didn't disrupt my work; they just happened quietly in the background. The invoicing and payment processes were clear and didn’t leave me wondering about any hidden fees, which was a relief based on my past experiences. The training sessions were more engaging this time, providing plenty of practical examples rather than just theoretical explanations. That said, there was a minor hiccup because the support team took a bit longer than I would have liked to respond when I had a question about the dialing tools. Still, this was a small blip compared to everything else working well. Overall, it left me with a happy feeling that this platform is a good step up and that I can rely on it to keep streamlining my workflow.

    Neha LalTelangana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy