Agli baar bina madad ke nahi karungi ye
Mujhe purchase karne ki process start karte waqt laga tha ki main accha khasa khud se hi kar lungi sab kuch, par asli mein jab shuru kiya toh kaafi confusion hui. Sales team ne pehle process ke baare mein thoda bataya tha, par jab actual software use karne aur training attend karne ki baari aayi toh unka support utna helpful nahi laga mujhe. Onboarding flow mein kuch cheezein clearly samjhayi nahi gayi, jisse mujhe baar baar support ko call karna pada. Dialer setup mein bhi initial problems aaye, jisse mera kaam der se shuru hua. Contact database thoda complicated laga manage karna, aur auto-updates ke baad kuch tools mujhe samajh nahi aaye. Payment process ki baat karun toh invoice toh mila, magar follow-up mein mujhe zyada clarity nahi mili. Jo baat achhi lagi, woh yeh thi ki support team call par available hoti thi, lekin voh jitni baar support chahiye hota, utna effective response nahi milta tha. Maine ye sari cheezein experience karne ke baad decide kiya hai ki agle baar jab main something purchase karun, toh bina clear samajh le mujhe madad ki zarurat padegi hi. Waise bhi yeh product accha lagta hai, par jo initial issues aaye, unki wajah se main comfortable feel nahi kar rahi hoon abhi.