Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,506 published WFHI Reviews.

2,92,137 of 3,89,506 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,324 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    training mein kuch gaps the jo missing lage

    Maine training aur onboarding ka process start kiya aur kuch aspects achhe lage, lekin jab problems aayi toh wo thoda unsatisfactory tha. Jo troubleshoot karna tha, wo expected seamless nahi tha, aur kisi step pe clear explanation ki kami thi jo mujhe thoda confuse kar rahi thi. Team ne response toh diya, lekin delays the aur follow-up mein clarity thodi kami thi. Mujhe laga ki agar thoda zyada detailed guidance aur practical examples milte na toh shayad training effective hoti. Software ke features samajhne mein thoda difficult laga without proper support. Overall, ye training theek thaak thi, lekin agar future mein error handling aur personalized help cover kar di gayi toh zyada behtar hota. Mujhe vishwas hai ki improvement ki jarurat hai kyonki existing system har user ki queries efficiently handle nahi kar pata.

    Tarun Mitali MankadManipur, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Unfortunately, my experience with the training was not great. The onboarding process was filled with

    Unfortunately, my experience with the training was not great. The onboarding process was filled with redundant information, and I found myself waiting for responses longer than I expected. It felt like I was going in circles rather than making real progress.

    Disha PatelRajasthan, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Jab training mein sab clear hua

    Starting with the training sessions, I initially felt thoda confused aur hesitant bhi tha about how to best use the software. The onboarding process ne kaafi information di, but it was only halfway that I started getting the hang of the calling tools and database features. Us moment jab dialer smooth kaam karne laga without lag, toh mujhe laga kaafi confident feel karta hoon ki main yeh workflow remote manage kar paunga. Of course, kuch aspects like invoice handling and automatic updates ne thoda patience manga because kabhi kabhi mujhe wait karna padta tha support ke response ka. Lekin overall, after finishing the main part of training, mujhe laga ki I am adequately prepared aur agar challenges aaye toh support available hoga. Yeh confidence tab aya jab maine practical use karke dikha ki main software ke features ko effectively manage kar sakta hoon bina technical issues ke. Training ne meri doubts clear karne mein madad ki aur mujhe ready kiya future kaam ke liye.

    Vijay MohanTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Left feeling unsure after onboarding

    By the end of the onboarding and training process, I was still feeling a bit unsure about handling everything on my own. The initial setup was complicated, especially aligning the database with my workflow, which made me hesitant about later tasks. The training sessions were informative but sometimes rushed, so I didn’t fully grasp all the calling tool features. On the plus side, the software updates were automatic and didn’t disrupt my work, and signing up went fine without any issues. However, the gap in understanding the workflow integration caused lingering doubts about my readiness to use the system independently. I think more ongoing guidance or slower pacing in training might have helped me feel more confident overall. For now, I’m still relying on occasional support calls to clarify certain points.

    Mahesh PalkarMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Not sure I’d use the training again despite some helpful parts

    The daily behavior of the training and onboarding experience left me feeling mixed; there were helpful pointers, but the overall day-to-day interaction with the software often felt cumbersome. While the initial sign-up and invoicing went smoothly, once I entered the software environment, I encountered frequent delays. Some days, the dialer didn’t connect reliably, and the database updates seemed slow or incomplete. The training materials were warm and encouraging, but they didn’t quite prepare me adequately for these recurring issues. I appreciated the telephonic support’s warmth and patience, yet I often found myself waiting for callbacks or clarification, which broke my workflow momentum. Even with ongoing updates, these issues lingered, and I didn’t feel fully confident in the software’s stability or the training’s practical effectiveness for daily use. If I had to decide whether or not to do this again, I’d hesitate because maintaining consistent productivity was challenging. Despite some good guidance and support, the overall experience was a bit too unpredictable for my tastes to want to repeat the process anytime soon.

    Nivedita Swapnil ParabUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training felt smoother on team communications but dialer setup was confusing

    The training and onboarding process with WFHI really improved in terms of team communication features compared to what I used before. The step-by-step guides helped me understand how to set up workflows remotely, which was a big plus. However, I ran into some initial confusion when configuring the calling tools and dialer; the instructions for these weren't as clear as the rest. Despite that, once I figured it out, the system ran well without major hiccups throughout the week. I appreciated that trainings were updated regularly, reflecting new software versions, which kept everything relevant. Still, a little more clarity during the dialer setup would have saved me some wasted time. Overall, the onboarding was smoother than previous platforms but with just that one niggle.

    Ira NayakMizoram, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Toh bas itna kehna hai, setup thoda jada on-off laga but overall fine tha

    Main soch raha tha ki onboarding aur training mujhe bohot zyada baar baar karni padegi, par actually ek baar initial setup ke baad zyada rework nahi karna pada. Jo steps mujhe diye gaye the, unko follow karte karte software aur calling tools ka basic arrangement ho gaya tha. Lekin future mein jab thoda aur advanced features use karna shuru kiya toh thoda lag raha tha ki mujhe har hafte thodi adjustment karni padti hai, jaise database mein naye contacts add karna aur calling schedule update karna. Matlab, ongoing effort itna bada nahi tha, par thoda chota mota setup je full time lag raha tha. Support line bhi available rehti thi, aur jab kabhi technical queries hoti thi toh unse baat kar ke samajh lete the. Overall, main friend ko yeh batata toh kahunga setup ek baar theek se ho gaya toh zyada bar change nahi karna padega, but haan thoda thoda changes karne ke liye ready rehna chahiye. Yehi overall impression mera WFHI onboarding ka hai.

    Rohan BansalAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Thoda din beetne ke baad training ka logic samajh aya

    Shuru mein training modules thode repetitive lag rahe the aur main soch raha tha ki kaise apply karunga practical mein. Lekin jaise-jaise din beet rahe the aur main daily tools use kar raha tha, us samajh mein improvement aaya. Calling tools ko rozana access karna se kaafi cheezein clear hone lagi, jaise timing manage karna aur dialer ka efficient use. Database feature kaafi useful nikla lekin mujhe thoda wait karna pada ki usse apni workflow mein achhi tarah integrate kar loon. Automatic updates aaye toh woh smoothly install hue bina zyada disruptions ke. Training kaafi thi lekin lagta hai ki day-to-day use mein hi main sahi se cheezein samajh paaya. Toh kahun to jab main khud kaam kar raha tha, tabhi sab clicked ki yeh system mere liye kaise kaam karta hai. Agar shuru se zyada practical exposure diya hota toh shayad fast samajh paata, par alag nahi tha.

    Kartik HegdePunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training explanations met my expectations

    I went into the training expecting a fairly straightforward introduction to how the software, dialer, and database features worked. That expectation was met for the most part, because the sessions were generally clear and covered the main points well. The instructions for the calling tools and how to schedule calls felt detailed without being too dense. However, I had anticipated greater emphasis on the more complex settings within the database feature, which felt a bit glossed over. Although I was able to understand most of it from the manuals and online resources, I think a more thorough walkthrough would have been helpful and saved some extra trial and error. The sign-up and billing details were explained clearly upfront, which helped set a good foundation. Overall, I’d say the training was good and mostly what I expected; nothing outstanding but no significant gaps either. It offered a solid baseline to start working with the software confidently without leaving too many unresolved questions.

    Zoya PandaTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Bit disappointed after expecting a smoother onboarding

    Honestly, I was kind of expecting the training and onboarding to be more streamlined than what I got. It felt like I was poking around a lot, trying to figure out what part of the training applied exactly to my setup. The instructions weren’t as clear as I thought they'd be, and sometimes I felt lost in the process. I was hoping for more examples or clearer guidance on using the calling tools and the database features. Although the telephonic support was okay at handling some questions, sometimes the answers felt a bit generic and didn’t quite solve the issue. The sign-up and payment process went okay, I guess – that part was smooth enough. But going back, I expected the whole onboarding to help me avoid so much trial and error. I’m still trying to get the hang of the software after the initial training, which makes me think it didn’t quite match my expectations.

    Indira KhannaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy