Training explanations met my expectations
I went into the training expecting a fairly straightforward introduction to how the software, dialer, and database features worked. That expectation was met for the most part, because the sessions were generally clear and covered the main points well. The instructions for the calling tools and how to schedule calls felt detailed without being too dense. However, I had anticipated greater emphasis on the more complex settings within the database feature, which felt a bit glossed over. Although I was able to understand most of it from the manuals and online resources, I think a more thorough walkthrough would have been helpful and saved some extra trial and error. The sign-up and billing details were explained clearly upfront, which helped set a good foundation. Overall, I’d say the training was good and mostly what I expected; nothing outstanding but no significant gaps either. It offered a solid baseline to start working with the software confidently without leaving too many unresolved questions.