Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,247 published WFHI Reviews.

2,91,953 of 3,89,247 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,964 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Kuch cheezein missing thi, bhai

    Yaar, main toh soch raha tha ki purchase karne se pehle sab kuch clear mil jayega, par software ka pre-purchase info thoda incomplete laga. Signup ke time thoda guidance chahiye tha, par sab kuch khud hi samajhna pada. Jo billing process hai, wo bhi complicated tha aur user interface itna intuitive nahi lagta. Calling tools waale dialer features theek-tha, par automatic updates ke baare mein koi clear info nahi thi, jo thoda tension wala tha. Database feature ka interface samajhne mein thodi dikkat hui, kyunki onboarding mein proper training nahi mili thi. Mujhe lag raha tha ki thoda aur help milegi, specially telephonic support mein, par woh bhi standard responses se aage nahi badha. Jo invoice generate hota hai, uska format thoda confusing tha aur payment process mein bhi kuch samay laga setup karne mein. Overall, yeh sab thoda self-help pe chhoda gaya tha, jisme zyada time aur patience lag rahi thi. Ek achhi baat yeh thi ki jab updates aate hain, toh woh automatic hain aur background mein smoothly hota hai, isse software crash nahi hua kabhi, woh fine hai. Lekin pre-purchase aur onboarding mein zyada clarity ki zarurat hai, warna user ko laga sakta hai ki woh khud sab solve kar raha hai, jo har kisi ke liye feasible nahi hota.

    Sunil ShuklaMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Confused feeling about terms lekin kuch cheezein theek thi

    Main software ko samajhne ki koshish kar raha tha jab mujhe labels bahut confusing lage. Jaise ke 'dashboard' aur 'database' ke options clear nahi the, aur mujhe baar-baar confirm karna padta tha ki kaunsi cheez kya karti hai. Yeh bakaya wording mujhe kaafi time waste karwaya. Lekin haan, sign-up process thoda smooth tha, usme zyada dikkat nahi aayi. Overall interface thoda overwhelming tha mere liye, aur pre-purchase jo sales team ne bataya tha, usme kuch discrepancies lagi. Labels aise hone chahiye jo first time user ko seedha samajh aaye bina koi extra effort ke. Training material ke terms bhi thode technical se lage. Mujhe lagta hai agar thoda user friendly language mein hota toh naye users ko zyada help milti. Phir bhi agar aapko software ke features pe thoda samajh hai toh shayad aapko thoda asaani mile. Haalanki main software adopt karne ke liye utna motivated nahi ho paya kyunki clarity ki kami thi. Lekin software ka dialer feature thoda sahi laga jo calling ke liye use kar sakta hoon. Bas congested layout ke chalte frustration zyada thi.

    Chaitanya KaulManipur, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Easy to get started, no fuss at all

    Honestly, the entire process from signing up to starting was quick and hassle-free. I didn’t have to wait around for any confirmations and the interface was pretty intuitive, so I could set up my calling tools and database without getting stuck anywhere. The training materials helped a lot; they were clear and simple to follow, which meant I could get comfortable with the software faster than I expected. I especially liked how automatic updates kept everything running smoothly without me needing to intervene. Whenever I had to contact support for minor questions, I got timely telephonic help without any long hold times, which is great. The invoicing and payment steps were straightforward too – there was no confusing jargon or unnecessary delays in the entire flow. To me, this whole purchase and onboarding felt like a breeze, and I’m glad I chose it because it’s made handling remote workflows easier. There’s nothing I’d really change about the pre-purchase and setup experience. So, overall, I’m happy with how fast I could get going using your software.

    Anup MehtaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Would definitely reach out next time too, it all made sense

    Hey, just wanted to share how the sales and pre-purchase process went for me since I know you were curious about it. Honestly, it wasn’t perfect, but I could totally see myself coming back when I need more help in the future. The flow of everything made sense, even if I hit a few bumps trying to understand the calling tools and how the dialer integrates with the database feature. I sent a couple of quick questions through their support line and they answered pretty fast, which really helped me keep going without getting stuck. I liked how the training matched up with the software updates, so things didn’t feel outdated or confusing. The invoicing and payment steps were straightforward too, no surprises there. Overall, it felt like a good team to lean on when you need it, and that’s why I’m saying yeah, I’d definitely reach out next time too. It’s nice when you know there’s support if you want it, without pushing you to constantly ask. So if you ask me, just keep their number handy!

    Riddhi GaikwadMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Took some time, but the features seemed decent

    Compared to other software I've used, this one took a bit longer to get fully set up and understand. The sign-up and invoicing process was straightforward, but I found myself waiting on explanations more than anticipated. The training was informative, helping me get familiar with the dialer and calling tools, but honestly, it felt like it could have been shorter or more to the point. The support team was helpful when I reached out, though response times were sometimes slower than I expected. On the positive side, automatic updates were seamless and made sure I was always using the latest version without hassle. I’m still figuring out some database features since they're different from what I’m used to. So overall, not bad but not overly smooth either. It’s decent software, but it did take more time to fully get comfortable than other platforms I’ve tried before.

    Sheetal RautMeghalaya, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Steady but a bit slow overall experience

    The whole sign-up and pre-purchase process was okay but involved more waiting than I expected. Initially, the sales team was quite responsive, answering my questions and explaining the software features clearly. However, there were a few moments where I had to repeat certain information multiple times which felt a bit tedious. I understand that some things require verification, but I was hoping for a smoother flow. The invoicing and payment steps were straightforward which I appreciated. After signing up, there was a noticeable wait before I got access to the training sessions. Once the training kicked off, it was useful but the scheduling took longer than I thought it would, which made me somewhat impatient. Overall, the engagement felt warm and professional, yet the delays and the slight repetition somewhat detracted from the experience. I am neither dissatisfied nor overly impressed. It felt like a normal business process where not everything is seamless. I think with a little more attention to reducing wait times and better coordination, the initial experience could be improved significantly. So, this is a balanced view of things as they were during my interaction.

    Sushma SrinivasanKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Kaam ke hours ke hisaab se ye software acha tha

    Mujhe laga tha ki WFHI ke software main mera kaam ke time zone ya hours ke mutabik fit karna mushkil hoga. Lekin jab maine isse daily use kiya, toh samajh aaya ki dialer aur remote workflow features actually kaam ke practical hours ke hisaab se achhe se compatible hain. Jo calling tools aur database access hai, wo meri working timing ke mutabik smoothly chal sakti hai bina zyada interruption ke. Training sessions bhi useful thi, even though thoda fast tha par samajhne wali baat thi. Payment aur sign-up process simple tha, jum waqt par hota hai aur mujhe zyada tension nahi deta. Mujhe bas thoda lagta hai ki onboarding flow ko thoda aur personalized banaya ja sakta tha, jisse humke kaam hours ke hisaab se customize karne mein thodi aur madad milti. Overall, ye software mere kaam ke routine ke saath kaafi achha fit baitha, and the one part that stood out was how well the calling tools respected the actual working hours without forcing overload.

    Anay BagchiKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    It wasn’t quite clicking like I expected

    I came from using a different remote workflow software and hoped this would be an easy upgrade, but honestly, it was a mixed bag at first. The onboarding and sign-up were straightforward, and the way the dialer integrates with the database looked promising. However, the moment it tried to sync calls with the database, things felt off compared to what I was used to. Some updates made improvements but then brought new quirks. The training helped me get started but didn’t quite cover the practical nuances I needed. Payment and invoicing were solid, which was one relief, but the support sometimes felt slow to respond when I hit roadblocks. I guess I was expecting a smoother transition, but this felt like learning new software all over again with some familiar features. It’s okay for what I need, but it didn’t just click for me as easily as others might experience. Overall, I’m still testing its limits in my day-to-day use.

    Raghav PillaiMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Less waiting, better than expected

    Going into the pre-purchase phase, I expected some repetitive back-and-forth with sales and delays in getting detailed information. However, the experience was notably smoother than anticipated. The sales team provided clear and structured explanations right away, and I didn’t have to wait long for answers or follow-up. There was little redundancy in what I was asked to provide or confirm, which made the process efficient. I appreciated receiving timely clarifications about how invoicing and sign-up would work, ensuring no surprises afterward. Overall, the time spent felt proportional to the complexity of the services offered, and I wasn’t left wondering about any steps. This made the whole process feel respectful of my time and much more straightforward. The level of communication met my expectations well and even exceeded what I thought might happen before deciding to engage with the software.

    Vijay KarnikMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    definitely dobara karungi agar fir se purchase karna hua toh

    Hey! Mujhe batana tha ke main apni purchase experience ke bare me kya feel karti hoon. Sales process me jo mujhe sabse acha laga woh tha ki jitni bhi queries thi meri, sab clear kar di gayi without any extra pressure. Software aur training ke bare me acha explanation mila, jis se mujhe pura idea ho gaya ki kya expect karna chahiye. Sign-up bhi hassle free tha, aur invoicing time par mila jisse mera kaam smoothly start ho gaya. Jo bhi pre-purchase support mila woh kaafi helpful tha, isliye mujhe lagta hai ki jab bhi mujhe phir se koi service lena hoga toh main definitely phir se yahi company ke paas jaungi. Wo log apni service ko samajhte hain aur customer ke doubts ko patience se handle karte hain. Mujhe lagta hai ki agar doubts clear na ho toh kaafi hesitation hoti, par yahan aisa nahi tha. Overall ye interaction friendly aur comfortable raha mere liye.

    Veena GoswamiAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy