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WFHI review

Kuch cheezein missing thi, bhai

2 out of 52 of 5Verified customerSales and pre-purchase

Kuch cheezein missing thi, bhai

Yaar, main toh soch raha tha ki purchase karne se pehle sab kuch clear mil jayega, par software ka pre-purchase info thoda incomplete laga. Signup ke time thoda guidance chahiye tha, par sab kuch khud hi samajhna pada. Jo billing process hai, wo bhi complicated tha aur user interface itna intuitive nahi lagta. Calling tools waale dialer features theek-tha, par automatic updates ke baare mein koi clear info nahi thi, jo thoda tension wala tha. Database feature ka interface samajhne mein thodi dikkat hui, kyunki onboarding mein proper training nahi mili thi. Mujhe lag raha tha ki thoda aur help milegi, specially telephonic support mein, par woh bhi standard responses se aage nahi badha. Jo invoice generate hota hai, uska format thoda confusing tha aur payment process mein bhi kuch samay laga setup karne mein. Overall, yeh sab thoda self-help pe chhoda gaya tha, jisme zyada time aur patience lag rahi thi. Ek achhi baat yeh thi ki jab updates aate hain, toh woh automatic hain aur background mein smoothly hota hai, isse software crash nahi hua kabhi, woh fine hai. Lekin pre-purchase aur onboarding mein zyada clarity ki zarurat hai, warna user ko laga sakta hai ki woh khud sab solve kar raha hai, jo har kisi ke liye feasible nahi hota.

Sunil ShuklaMizoram, IndiaExperience: Published:
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