It wasn’t quite clicking like I expected
I came from using a different remote workflow software and hoped this would be an easy upgrade, but honestly, it was a mixed bag at first. The onboarding and sign-up were straightforward, and the way the dialer integrates with the database looked promising. However, the moment it tried to sync calls with the database, things felt off compared to what I was used to. Some updates made improvements but then brought new quirks. The training helped me get started but didn’t quite cover the practical nuances I needed. Payment and invoicing were solid, which was one relief, but the support sometimes felt slow to respond when I hit roadblocks. I guess I was expecting a smoother transition, but this felt like learning new software all over again with some familiar features. It’s okay for what I need, but it didn’t just click for me as easily as others might experience. Overall, I’m still testing its limits in my day-to-day use.