Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,455 published WFHI Reviews.

2,92,098 of 3,89,455 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,315 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training mein response kaafi slow tha, kuch cheezein miss hui

    Training kaafi limited aur delay mein mili, matlab main kaafi baar follow-up karna pada, par timely support nahi mil paayi. Onboarding mein jab bhi koi confusion hua, wo turant clarify nahi hua. Training sessions mein detail explanation nahi mili, jisse mujhe zyada time laga software ko samajhne mein. Dialer aur database features ko integrate karne mein bhi mushkil hui kyunki onboarding process kaafi dry aur rushed tha. Automatic updates bhi itna helpful nahi lage, kyunki unke changes ke baare mein proper communication nahi thi. Payment aur invoicing process toh thik thi par training agar itni responsive hoti to workflow ko better samajh paata. Bas itna hi keh sakta hoon ki mujhe zyda help ki zarurat thi jo missing thi.

    Vivek KulkarniBihar, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training easy hai unke liye jo nayi cheeze seekhna chahte hain

    Mujhe training and onboarding process bahut hi smooth laga, especially jab mujhe software ke alag-alag tools samajhne the. Jo log completely beginner hain, unke liye yeh training suit karti hai, kyunki sab cheeze clearly structure ki gayi hain aur easily find kar sakte ho jo chahiye. Software ki dashboard ko samajhna thoda mushkil lag sakta hai agar aap pehli baar remote workflow system use kar rahe ho, lekin training ke tutorials step by step leke jaate hain har feature tak. Dialer aur calling tools ka use karna bhi simple bana diya hai, jahan pe aap call logs aur database dono manage kar sakte ho. Mere liye data syncing thoda seamless experience thi, aur automatic updates bhi bina dikkat aaye. Jo log advance users hain, shayad unke liye thoda basic lage, par beginners ke liye ye achha start hai. Sign-up aur payment process straightforward hai, koi confused hone wali baat nahi hai. Agar aapko pace pe chalte hue seekhna pasand hai toh definitely yeh work karega, warna agar aapko zyada deep customization chahiye toh shayad kuch aur dekhna acha rahega. Overall, merko lagta hai training approach practical aur useful thi mere liye.

    Preeti Prabha KadamLakshadweep, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Onboarding acha hai, par sabke liye sahi nahi ho sakta

    Mujhe WFHI ka training aur onboarding process samajhne mein thodi der lagi. Jo log thoda tech-savvy hain, unke liye ye process kaafi straight-forward hai. Lekin mujhe kabhi-kabhi laga ki thoda zyada guidance mil sakti thi, especially jab main apne workflows set kar raha tha. Log bahut responsive hain, main jab bhi help mangta tha toh turant reply milta tha, par fir bhi kuch cheezein mujhe khud explore karni padi. Shayad ye un logo ke liye zyada suit kare jo thoda independent hain learning ke mamle mein. Agar aap beginner hain ya first time remote workflow software use kar rahe hain, toh shayad thoda patience rakhna padega. Lekin overall mujhe laga ki training ka content acha tha, aur logon ka support bhi hai, toh agar aap thoda research karte hue seekhna chahte hain toh ye option acha hai. Mujhe lagta hai ye thoda customize karne ka scope hona chahiye taki har user ko apne hisaab se support mil sake, par jo hai woh bhi kaafi helpful tha mere liye.

    Achal Rahul RamachandranMizoram, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Onboarding thoda slow hai par beginners ke liye suit karega

    Main onboarding process start karte waqt thoda confused feel kar rahi thi, kyunki usme manual steps thode zyada lage. Lekin training modules kaafi detailed hain, jo samajhne mein help karte hain. Mujhe lagta hai ki agar kisi ne pehle remote workflow pe kaam nahi kiya hai toh thoda time lag sakta hai setup mein, especially jab database aur dialer integrate karna ho. Automatic updates ne thoda frustration kam kiya, par phir bhi pehli baar software access karte waqt thoda slow experience raha. Call ke tools thik-thak kaam kar rahe the, lekin jab kuch error aaya toh telephonic support thoda delay hua. Overall main ye keh sakti hoon ki jo log remote working mein naye hain aur jo time nikal kar patience rakh sake, unke liye ye software suit karta hai. Jo jaldi result chahte hain, unhe shayad thoda mushkil lage. Par training ki quality decent hai, jo adoption mein madad karti hai.

    Purnima TandonPunjab, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Phir se karna pade toh karungi par thoda boring laga

    Training kaafi detailed thi aur har feature ko explain karna zaroori tha, especially calling tools aur database features. Yeh sab clear tha, par mujhe laga ki thoda repetitive bhi tha. Multiple sessions ke dauran basics ko baar baar bataya gaya, jo ek point ke baad thoda tiring lagta hai. Onboarding flow samajhna easy tha, par overall feel ye thi ki training zyada lambi chal gayi thi. Main baar baar wahi cheeze samjha chuki hoon, toh agar dobara karna pade toh karungi, lekin thoda reluctantly. Software ke updates aur telephonic support kaafi theek tha, par wo bhi training mein itna highlight nahi hua. Mujhe lagta hai ki agar training ko thoda concise banaya jaye toh zyada effective aur time-saving hoga. Firse karna pade toh main isliye karungi kyunki clear explanations milti hain, but next time thoda jaldi complete karna pasand karungi.

    Maitri ThakurMaharashtra, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    I have to say from the beginning that the training and onboarding experience was more challenging th

    I have to say from the beginning that the training and onboarding experience was more challenging than I expected. I had assumed the package would walk me through every step with clear instructions, but I found myself having to figure out significant portions on my own. The initial setup, especially related to integrating the dialer with the database, was not as straightforward as it could have been. Although some training sessions covered the basics, many detailed configurations required trial and error. This was surprising because the automatic updates did not always align with the changes I was making, which created occasional confusion. On the positive side, telephonic support was available, but I felt that the overall documentation needed to be much more comprehensive to reduce the self-driven learning curve. The sign-up and payment process was fine and uncomplicated, but the big disappointment was how much untaught exploration was needed to use the tools effectively. I would have expected a smoother path from onboarding through to confident independent use, but instead, it felt like a partly DIY project.

    Anjali ChakrabortyPuducherry, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training onboarding steps were sensible and well ordered

    From my experience, the order of the training and onboarding with WFHI made practical sense and flowed quite logically, despite being a bit complex overall. The initial sign-up and invoicing laid a clean foundation, so I knew my setup was in place. Then, the training started with basic navigation through the software, which helped me get comfortable with the dashboard before diving deeper. Next, the focus on the calling tools and dialer made sense since these are integral to everyday remote workflows — learning how to operate these before touching the database was a good decision. The database feature was introduced last but not least, which allowed me to approach it after understanding the context of calls and scheduling. Automatic updates were easy to deal with, and the support team was available when I needed priority assistance, which helped smooth over any rough edges. Even with some hiccups during learning, the sensible sequencing made sure I didn’t feel lost. Overall, it was a methodical approach that worked well for me and aligned with how one would gradually build up remote workflow skills.

    Pritam Manjeet KarkareChhattisgarh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding and training felt mostly right but could be more flexible

    The onboarding process was quite comprehensive and covered most of the essentials I needed to get started with the software. The training sessions were scheduled according to regular working hours, which suited my routine quite well. However, I did notice that some modules seemed a bit lengthy for the amount of time I actually spend working on the platform each day. It felt like certain parts of the training were geared towards more extended daily workflows than what I personally have. Adjusting the schedule or providing shorter focused sessions might help those with more limited hours. Despite this, the materials and training support were plenty effective in equipping me to handle the database and the calling tools efficiently. The onboarding sequence made it easier to understand how automatic updates and invoicing would be handled. I wish there was a better way to fit everything into smaller chunks of time, but overall the experience was smooth and positive without any major hiccups.

    Indrajit TyagiAndaman and Nicobar Islands, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Labels aur wording samajhne mein dikkat thi, fir bhi try karungi

    Maine training aur onboarding ke dauran dekha ki software ke labels aur wording kabhi kabhi clear nahi hote. Kuch buttons ke naam thode technical the, jo mujhe samajhne mein time laga, especially jab main pehli baar database feature ko khol rahi thi. Onboarding flow mein instructions kuch is tarah thi jo direct point par nahi ja rahi thi, jiski wajah se mujhe baar-baar pause karke samajhna pada. Dialer aur calling tools ki functionality thi par labels clear nahi the, jisse confusion ho sakta hai beginners ke liye. Payment aur invoice process ki taraf aaya toh wo comparatively thoda asaan tha, magar wahan bhi kuch terms thoda unclear lage. Telephonic support thoda helpful tha, par kabhi-kabhi unki language mein bhi thoda jargon aata jo mujhe samajh nahi aaya. Despite in sab issues ke, mujhe lagta hai ki main ise dobara use karoongi kyunki software mein potential lagta hai aur automatic updates bhi hain jo evolution dikhate hain. Bas wording aur labeling pe thoda dhyan dena hoga future versions mein, taki naye users ko zyada musibat na ho. Agar ye sudhar ho gaya toh training experience kaafi behtar hoga aur onboarding bhi smooth hoga.

    Anagha KulkarniMizoram, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training kaafi achha tha but kuch cheezein miss ho gayi

    Yaar training aur onboarding process ka overall experience thik tha, samajhne mein zyada mushkil nahi hui thi. Dialer aur database ke functions kaafi useful lage, par mujhe lagta hai thoda aur detailed step-by-step guidance milna chahiye tha, especially jab advanced features ki baat aayi. Woh basic cheezein toh cover ho gayi thi training mein, par jab mujhe khud se experiment karna pada toh thoda confusion hua ki database ko kaise best use karein. Shayed agar training mein ek extra session hota jahan complex scenarios discuss karte, toh future mein mujhe support ke liye baar-baar call karna nahi padta. Support team ki help kaafi achhi thi, par next time main definitely thoda aur thorough onboarding chahunga taaki jyada self-sufficient feel kar sakun.

    Mahesh DevanWest Bengal, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.