Onboarding and training felt mostly right but could be more flexible
The onboarding process was quite comprehensive and covered most of the essentials I needed to get started with the software. The training sessions were scheduled according to regular working hours, which suited my routine quite well. However, I did notice that some modules seemed a bit lengthy for the amount of time I actually spend working on the platform each day. It felt like certain parts of the training were geared towards more extended daily workflows than what I personally have. Adjusting the schedule or providing shorter focused sessions might help those with more limited hours. Despite this, the materials and training support were plenty effective in equipping me to handle the database and the calling tools efficiently. The onboarding sequence made it easier to understand how automatic updates and invoicing would be handled. I wish there was a better way to fit everything into smaller chunks of time, but overall the experience was smooth and positive without any major hiccups.