2 out of 52 of 5Verified purchaseTraining and onboarding
Training mein response kaafi slow tha, kuch cheezein miss hui
Training kaafi limited aur delay mein mili, matlab main kaafi baar follow-up karna pada, par timely support nahi mil paayi. Onboarding mein jab bhi koi confusion hua, wo turant clarify nahi hua. Training sessions mein detail explanation nahi mili, jisse mujhe zyada time laga software ko samajhne mein. Dialer aur database features ko integrate karne mein bhi mushkil hui kyunki onboarding process kaafi dry aur rushed tha. Automatic updates bhi itna helpful nahi lage, kyunki unke changes ke baare mein proper communication nahi thi. Payment aur invoicing process toh thik thi par training agar itni responsive hoti to workflow ko better samajh paata. Bas itna hi keh sakta hoon ki mujhe zyda help ki zarurat thi jo missing thi.