Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,590 published WFHI Reviews.

2,92,203 of 3,89,590 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,344 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Dobara karungi? Shayad nahi

    Maine jo training aur onboarding process ko follow kiya, usme mujhe lagta hai steps ka sequence thoda ulta-pulta tha. Pehle database ka setup karna tha, lekin training materials mein pehle calling tools pe ziada focus tha, jo mujhe samajh mein nahi aaya kyunki database bina ready kiye calling tools use nahi kar paati. Onboarding flow bahut complicated tha, aur har step pe mujhe lagta tha ki pehle wali cheez samajhni chahiye thi. Haan, ek acha point ye tha ki software ka interface kaafi simple tha, usme main confuse nahi hui. Lekin overall, mujhe lagta hai ki agar steps thode better arranged hote, toh main process smooth feel karti. Abhi agar mujhe dobara start karna pade, toh main shayad nahi karungi, kyunki mujhe nahi lagta ki maine sahi se training ka faida uthaya. Lagta hai onboarding mein logical progression nahi thi, jiski wajah se maine thoda time waste kiya.

    Amala RamanMaharashtra, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training didn’t handle errors well

    My experience with the training and onboarding started off okay, but I encountered several issues when things went wrong. The training didn’t seem prepared for unexpected problems like login difficulties or data syncing errors in the database. Attempts to find immediate answers during sessions were frustrating because the materials didn’t cover troubleshooting sufficiently. When I contacted telephonic support for help, the wait times were longer than I had hoped, and the responses were sometimes vague. This added to the challenge, especially as I was trying to get through the onboarding process smoothly. I will say that the basic flow of signing up and handling invoices went without major issue, and the system updated automatically without disrupting my work. Still, when facing technical glitches, the training and support weren’t as effective or responsive as I had expected. The experience left me feeling that more preparation for errors and better support integration would have improved the onboarding entirely.

    Jayant SaxenaHaryana, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Thoda samajh kar bolun toh, phir bhi zyada madad chahiye hogi

    Main soch rahi hoon ki training aur onboarding process ke dauraan main kaafi kuch try kar chuki hoon, par abhi mujhe lagta hai ki next time bhi mujhe thoda guidance lena padega. Mujhe pata chala ki dialer aur database features effective hain, lekin jab main naye updates ke saath kam kar rahi thi toh kuch cheezein mushkil hui jo bina kisi help ke clear nahi hoti. Technical support se baat karne mein easy feel karne lagi thi, lekin phir bhi kuch complex problems meri samajh se bahar thi toh unse madad leni padi. Itna hi nahi, sign-up aur billing process se mujhe khud ko familiar karna pada. Training content helpful tha lekin kuch parts mujhe thoda zyada technical lage, jiski wajah se shayad main future mein bhi baar-baar assistance ke liye phone karungi. Overall, main khush hoon ki useful cheezein sikhne ko mili, par main fully confident nahi hoon ki main akeli hi har baar har problem handle kar sakti hoon. Aise mein, mujhe lagta hai agle round mein thoda aur support demand karungi, thoda secure feel karne ke liye. Samjhti hoon ki yehi best description hoga apne doston ko dene ke liye.

    Harini BhaveMeghalaya, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training theek thi, par phir bhi help chahiye hogi

    Maine expect kiya tha ki onboarding process mein software ka poora structure samajh mein aa jayega aur main bina kisi extra help ke comfortably use kar paungi. Training sessions ke dauraan toh sab thik chal raha tha, instructors ne achhi tarah case studies aur practical examples diye, jo useful the. Lekin jab maine actually dialer aur database tools ko apne routine mein include kiya, toh mujhe kuch confusion hua, especially jab automatic updates aaye. Kuch naye features samajhne mein Time laga, aur mujhe lagta hai ki future mein jab koi naye modules release honge toh shayad fir se madad lena padega. Payment aur sign-up processes simple the aur invoices timely mile, lekin training ke alawa bhi support ki zaroorat hogi mere liye, as I want to ensure nothing miss ho. Overall, main neutral feel karti hoon about the whole package — training meri expectation ke hisaab se toh thi par future mein zaroor bhi additional assistance ki need hogi mujhe.

    Ankita VaidyaMaharashtra, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Honestly, the onboarding and training felt straightforward from start to finish. Once I signed up, e

    Honestly, the onboarding and training felt straightforward from start to finish. Once I signed up, everything was organized neatly so I could quickly find what I needed without endless digging. The training modules were clear and paced just right for someone like me who prefers to move step by step. The software’s layout helped too, with the dialer and database features right where I expected them. I didn’t waste time looking for instructions or calling support because the initial training was enough. The automatic updates also helped keep things running smoothly without interruptions. What I especially appreciated was how simple the experience was overall — it didn’t feel complicated or overwhelming at any point. Just a good, practical way to get up to speed fast, especially when managing remote workflows. So if you want to hear me explain it simply: it’s a no hassle, no guessing, just straightforward start and keep going kind of onboarding.

    Suman DhawanTelangana, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Disappointed with how much I had to figure out on my own

    I expected a thorough training and onboarding that would guide me step-by-step, but instead, most of the time I had to work things out on my own. The resources provided were minimal and not very clear, so figuring out how to operate the calling tools and the database took more time and effort than I had anticipated. The automatic updates did happen, but without explanations, which left me uncertain about any changes or improvements. The sign-up and payment process was fine, and invoicing was handled decently, but that was about the only part that felt straightforward. I compare this to other software trainings I have experienced, where a live trainer or clear video instructions helped significantly. Here, I felt a lot of guesswork and trial and error. This made the whole experience frustrating because I wanted a smooth start with confidence, not a puzzle to solve alone. If you prefer learning by yourself, this might be okay, but for those expecting comprehensive guidance, this might leave you disappointed.

    Rajani IngleUttarakhand, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Onboarding experience mein ek acchi baat thi

    Training aur onboarding process start karte hi main thoda confuse tha ki kahaan shuru karna hai. Jo videos diye gaye the, unmein se kuch parts clear the, especially woh jahan pe basic dashboard samjhaya gaya tha. Par overall training thodi sa mushkil lagi, kyunki kabhi-kabhi instructions itni detailed nahi lagti thi. Main soch raha tha ki agar mai dobara yeh process karunga, toh shayad fir se help lena padega. Help ke bina sab kuch samajhna thoda tough tha, especially jab dialer aur database integration ki baat aayi. Lekin ek positive cheez yeh thi ki jo basic modules the, unka structure theek tha. Lekin jitna detailed aur advanced step tha, wahan par main thoda confuse feel kar raha tha. Isliye, main ye decide kar raha hoon ki aage bhi kabhi help lene ka sochunga, taaki koi doubt rahe toh solve ho sake.

    Advait VargheseGoa, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Jo cheez finally clear hui, wo kiya haqeeqat mein kaam karna

    Training sessions mein pehle main thoda confuse tha, kyunki software ke tools aur database functionalities ke explanations thodi unclear lag rahi thi. Maine kayi baar support ko bataya, magar jab tak khud use karne laga, tab tak bhi sab cheezein puri tarah samajh nahi aayi. Par ek din jab dialer aur automatic updates ka combo kaise kaam karta hai ye samajh mein aaya, tab mujhe laga ki haan, ye sab sahi mein useful hai. Onboarding flow thoda tedious tha, thak gaya tha baar-baar options dekhne se. Koi moment pe laga ki shayad main ye use nahi kar paunga, par phir us din sab cheezein click ho gayi aur main comfortably software chalane laga. Sign-up aur payment process toh theek tha, lekin mera sabse bada struggle asli mein initial training aur samajhna tha ki ye tool mere liye kaise useful hoga. Ab thoda confident hoon iska.

    Devang KurupJharkhand, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    training took longer than i thought but overall good

    The training and onboarding took more time than I expected initially, which was a bit daunting. I had to spend multiple sessions learning about how to navigate the calling tools and how to manage the database effectively. The automatic updates during this period caused a few minor confusions as some features would subtly change. Nonetheless, the telephonic support was always ready to assist whenever I had questions, making the process smoother. Even though it took longer, I mostly felt supported and guided well. One small reservation was that at times the instructions could have been clearer, so I might still need help when jumping in next time, but that’s quite normal for complex software. The sign-up and payment system was straightforward and did not add stress to the learning process, which I appreciated a lot. Overall, despite the longer time commitment, it was worth it since I now feel more confident about using the platform. I would certainly do this again if required, though maybe planning better for the time it demands from the start.

    Anup KulkarniManipur, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Starting karte waqt thoda time laga, par kaam ho gaya

    Jab main onboarding start kar rahi thi, toh initially mujhe laga ki training aur setup ka process thoda lamba ho raha hai. Lekin jab main software ke database aur calling tools ko explore karne lagi, toh samajh mein aaya ki system thoda detailed hai, isliye time zyada lag raha hai. Jo training modules diye gaye the, wo mere liye relevant thay aur unhone basic skills efficient banayi, jo mere liye kaafi productive tha. Onboarding ke dauran, mujhe lagta tha ki steps ko complete karne mein thodi complexity hai, par end mein jab main apna workflow smoothly chalane lagi, toh crucial phase successfully complete kiya. Main sochti hoon ki agar time devotion karogi, toh ye training purpose acha serve karega aur investment worth hoga.

    Neha NarayananHaryana, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.