training took longer than i thought but overall good
The training and onboarding took more time than I expected initially, which was a bit daunting. I had to spend multiple sessions learning about how to navigate the calling tools and how to manage the database effectively. The automatic updates during this period caused a few minor confusions as some features would subtly change. Nonetheless, the telephonic support was always ready to assist whenever I had questions, making the process smoother. Even though it took longer, I mostly felt supported and guided well. One small reservation was that at times the instructions could have been clearer, so I might still need help when jumping in next time, but that’s quite normal for complex software. The sign-up and payment system was straightforward and did not add stress to the learning process, which I appreciated a lot. Overall, despite the longer time commitment, it was worth it since I now feel more confident about using the platform. I would certainly do this again if required, though maybe planning better for the time it demands from the start.