Disappointed with how much I had to figure out on my own
I expected a thorough training and onboarding that would guide me step-by-step, but instead, most of the time I had to work things out on my own. The resources provided were minimal and not very clear, so figuring out how to operate the calling tools and the database took more time and effort than I had anticipated. The automatic updates did happen, but without explanations, which left me uncertain about any changes or improvements. The sign-up and payment process was fine, and invoicing was handled decently, but that was about the only part that felt straightforward. I compare this to other software trainings I have experienced, where a live trainer or clear video instructions helped significantly. Here, I felt a lot of guesswork and trial and error. This made the whole experience frustrating because I wanted a smooth start with confidence, not a puzzle to solve alone. If you prefer learning by yourself, this might be okay, but for those expecting comprehensive guidance, this might leave you disappointed.