Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,301 published WFHI Reviews.

2,91,991 of 3,89,301 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,978 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Mujhe laga tha signup process simple hoga, lekin pehle din thoda hectic raha. Software thoda slow la

    Mujhe laga tha signup process simple hoga, lekin pehle din thoda hectic raha. Software thoda slow lagta tha aur dialer setup mein bhi kuch dikkat ayi thi. Par jaise jaise din beet te gaye, mujhe pata chala ki system apne aap update hota rehta hai jo acha laga. Database feature thik se integrate nahi ho paya mere workflow ke saath initially, but ab thoda smooth chal raha hai. Customer support ne timely help ki thi lekin kabhi kabhi unka response late aa jata tha. Overall day-to-day usage mein thodi mixed feelings rahi because expected seamless experience nahi mila, par system mein potential zarur dikha. Sales team ne achhi guidance di thi pehle, bas practical execution mein kuch challenges aaye. Ye ek experience hai jisme main phir try karungi ki workflows ko aur optimize karu.

    Devika GokhalePuducherry, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    I was curious how WFHI’s sales and pre-purchase process accommodated flexible schedules, given that

    I was curious how WFHI’s sales and pre-purchase process accommodated flexible schedules, given that I don’t work standard office hours. The information provided upfront matched fairly closely with my real routine, which was a nice surprise. The sign-up was clear and invoicing aligned well with when I do my actual work, so I didn’t have to juggle between different timings. Training sessions were available at times that suited my availability, letting me learn without disruption. I appreciated that the software's automatic updates happened without me needing to pause or reschedule anything important. Even the telephonic support seemed to consider timing, as I got help just when I needed it during evenings. This all made the product seem designed to fit where I’m at, not the other way around. Given many tools assume fixed office hours, this flexibility really stood out and made me comfortable moving forward with WFHI solutions.

    Anika AnandKerala, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Sales process ne kaafi time aur effort liya

    Maine pehle socha tha ki jo sales team hai, wo easy aur clear information degi taaki mujhe pata chale kya milega after purchase. Lekin jab main sign-up karne ko ready thi, toh lag raha tha ki process thoda confusing hai aur jitne promises diye the pehle, unka poora clarity nahi mila mujhe. Wo jo database features ke baare me bataya gaya tha, wo thoda alag lage practical use me. Phone pe support lene ki koshish ki toh multiple baar connect karna pada, aur kabhi kabhi response bhi delayed tha, jiska matlab mujhe direct answers milne me time lagta tha. Training ke materials bhi thode generic lage, shayad mujhe jyada explain karna chahiye tha apna specific setup ke liye, par wo extra effort jo mai kar rahi thi samajh nahi aaya unko. Invoicing aur payment process seedha tha, ye baat mujhe theek lagi, isi wajah se process complicated nahi hua itna. Overall, afsos hai ki expectations puri nahi hui, aur sales aur on-boarding me clarity ki kami thi. It's a thoda frustrating experience jisne mujhe sochne par majboor kar diya ki ye software mere liye kitna fit hoga.

    Amrita ShuklaUttar Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Thoda effort toh laga par samajh gaya main

    Pehle sales mein kya kya cover hoga, woh samajhne me thodi challenge hui. Product aur training ke baare me details mil rahi thi, par thoda unclear tha kab tak booking complete hogi. Training modules achhe the lekin sign-up process thoda ajeeb lag raha tha initially. Dialer use karne ki baat ho toh wo smooth tha, par database setup samajhne me thoda time laga. Update ke baare me bataya gaya tha, jo automatic chal rahe the, ye feature kaafi helpful tha overall. Support team se baat karne mein delays mile, toh shayad thoda aur improve karna chahiye. Overall valuable experience tha, par thoda extra patience chahiye price aur process samajhne ke liye. Agar training mein onboarding flow thoda clear ho jaata toh main zyada confident feel karta. Abhi bhi main soch raha hoon kaise ye software meri daily routine me fit hoga, par expectations ke hisaab se kaafi sahi tha jo mila. Billing aur payment steps bhi thoda basic lag rahe hain, par kaam chala lenge. Ye product mujhe pasand aaya, par thoda aur simple hona chahiye.

    Alok PillaiArunachal Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    ye system thode advanced users ke liye hai, beginners ko support chahiye hoga

    Mainne thoda research ke baad sign-up kiya aur sales aur pre-purchase process mein dekha ki jo terms hain wo clear hain par kabhi kabhi instructions thodi unclear lagti hain. Mujhe lagta hai ki agar aap technology mein comfortable hain to software use karna samajhna easy hoga. Dialing tools aur database setup ko samajhne mein thoda personal effort chahiye, aur shayad beginners ko help support team se baar baar baat karni pade. Mujhe lagta hai ki har step pe tutorial hai, par tab bhi kuch logon ko practically assist karne ki zarurat hogi. Payment aur invoice process generally straightforward tha, bas pehle baar thoda time lagta hai. Mera khud ka overall impression hai ki ye unke liye zyada accha hai jinhe remote working setup pe direct kaam karna hai, par jo bilkul naya hain uske liye thoda zyada guidance chahiye hoga. Toh agar aap self-starter hain to accha rahega. Warna, support ke bina mushkil hoga.

    Darshan BhatMadhya Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Dobara try karun ya nahi, sochna padega

    Mujhe WFHI ka sales aur onboarding process mixed laga. Jo cheez normal flow mein smooth thi, wo achhi lagi jaise ki sign-up aur payment process tezi se complete ho gaya tha, aur database setup thoda seedha tha. Lekin call dialer mein kabhi kabhi dikkat aayi, jaise ki call lagane mein delay hone laga tha, jo busy week mein bahut dikkat ban gaya. Training sessions ache the par kabhi kabhi explanations thode se confusing lage. Support ko call karne par response mila, par kabhi kabhi exact solution milne mein time lagta tha. Automatic updates aaye, jo thoda disrupt karne wale lage especially jab main kaam mein tha. Invoice process clear tha, par kabhi kabhi invoices late milte the. Overall, main kuch cheeze secure feel kar raha tha, par kuch jagah improvement zaroori hai. Ye toh clear hai ki har feature mein balance hai - kuch accha to kuch thoda bekar. Isliye main abhi decide nahi kar sakta ki dubara purchase karunga ya nahi, par main dekh raha hoon agar update mein sab clear ho gaya toh maybe agle saal try karunga.

    Vaibhav AcharyaJharkhand, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Pretty quick to respond, but got mixed feelings overall

    Hey, just sharing my thoughts about how responsive those WFHI people were during the sales and inquiry phase. I found them pretty quick in answering my emails and calls, which was nice because I was juggling a few other things at the same time. That said, sometimes it felt like the info wasn’t all pieced together neatly. Like, I'd ask one question and get parts of the answer in bits from different people. So, I ended up spending more time clarifying than I initially thought I would. But they were friendly, which counts for something. The onboarding was not lightning speed, but decent enough to get me going. Overall, I’m on the fence about it but leaning towards good because responsiveness beats getting left waiting forever. So, verdict? It’s an okay experience that I might try again if needed but with tempered expectations.

    Aarav SenguptaJharkhand, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    The onboarding took a good hour but was mostly smooth

    Signing up and moving through the WFHI sales and pre-purchase process took me about an hour in total. The steps were generally in a sensible order, starting with the software access setup, followed by training on the database and calling tools. I appreciated the clear invoices and straightforward payment process, which made things easier on my side. My only reservation was that some parts of the training felt a bit rushed, especially regarding the dialer’s advanced settings. Despite this, the automatic updates have been a positive since they didn’t disrupt my workflow. Telephonic support was generally helpful but could have been more available during evenings when I was working. Overall, the time taken was reasonable for what they covered and gave me a solid base to use the software confidently.

    Rajesh LalChhattisgarh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Setup Toh Achha Tha, Par Baad Mein Support Thodi Weak Lagi

    You started the setup process well, giving clear instructions and a smooth sign-up with invoices coming on time. Lekin, baad mein jab maine software chalani shuru ki, toh mujhe kaafi baar lagaa ki jo initial setup tha vo one-time tha, aur jo ongoing updates ya database changes hote hain, unke liye continuous support thoda kam mila. Automatic updates toh theek hain, par har baar jab changes karni hoti hain, lagta hai ki baar-baar manual intervention chahiye hota hai, jo mujhe thoda frustrating lagta hai. Jo calling tools hain, unko samajhne ke liye training toh theek thi, par jab main actual mein use kar raha tha, toh support itni readily available nahi thi. Payment aur invoicing system toh clear tha, usme koi dikkat nahi thi. Overall, setup shaandaar tha, par ongoing support aur maintenance thoda weak raha jo mujhe thoda unnecessary extra kaam karwata tha.

    Pranav ShettyAndaman and Nicobar Islands, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Found everything needed quickly and effectively

    I wanted software that would manage calling workflows along with a central database and efficient dialing tools. From the moment I started browsing the options, it was straightforward to identify what I needed. The product descriptions were clear, helping me quickly understand which package included the features I wanted. The sign-up process also made it easy to access a trial version, so I could test the calling and database integration before deciding. This made me confident that the software would suit my workflow. Pre-purchase support was responsive when I had questions, and the onboarding training videos matched what the sales team promised. Once signed up, invoices arrived promptly and the payment procedure was clear with no surprises. Throughout, the automatic updates kept the system running smoothly without manual intervention. Overall, the process was very practical — I was able to launch and start connecting calls with the dialer within a couple of days, ensuring the software served its purpose exactly as needed.

    Ashok AwasthiLakshadweep, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.