Pretty quick to respond, but got mixed feelings overall
Hey, just sharing my thoughts about how responsive those WFHI people were during the sales and inquiry phase. I found them pretty quick in answering my emails and calls, which was nice because I was juggling a few other things at the same time. That said, sometimes it felt like the info wasn’t all pieced together neatly. Like, I'd ask one question and get parts of the answer in bits from different people. So, I ended up spending more time clarifying than I initially thought I would. But they were friendly, which counts for something. The onboarding was not lightning speed, but decent enough to get me going. Overall, I’m on the fence about it but leaning towards good because responsiveness beats getting left waiting forever. So, verdict? It’s an okay experience that I might try again if needed but with tempered expectations.