Sales process ne kaafi time aur effort liya
Maine pehle socha tha ki jo sales team hai, wo easy aur clear information degi taaki mujhe pata chale kya milega after purchase. Lekin jab main sign-up karne ko ready thi, toh lag raha tha ki process thoda confusing hai aur jitne promises diye the pehle, unka poora clarity nahi mila mujhe. Wo jo database features ke baare me bataya gaya tha, wo thoda alag lage practical use me. Phone pe support lene ki koshish ki toh multiple baar connect karna pada, aur kabhi kabhi response bhi delayed tha, jiska matlab mujhe direct answers milne me time lagta tha. Training ke materials bhi thode generic lage, shayad mujhe jyada explain karna chahiye tha apna specific setup ke liye, par wo extra effort jo mai kar rahi thi samajh nahi aaya unko. Invoicing aur payment process seedha tha, ye baat mujhe theek lagi, isi wajah se process complicated nahi hua itna. Overall, afsos hai ki expectations puri nahi hui, aur sales aur on-boarding me clarity ki kami thi. It's a thoda frustrating experience jisne mujhe sochne par majboor kar diya ki ye software mere liye kitna fit hoga.