The training and onboarding with WFHI involved quite a bit of waiting and repetition. Sometimes I ha
The training and onboarding with WFHI involved quite a bit of waiting and repetition. Sometimes I had to wait for support to clarify things, which slowed down progress. The training modules looked good but repeated some parts unnecessarily, which made it feel longer than needed. At the same time, learning the dialer and database features took effort as the instructions weren’t always precise. Automatic updates kept the software current, which helped, but I couldn’t avoid some trial and error. The sign-up and payment process was okay but not very fast. Overall, it felt like I spent more time than anticipated just to get comfortable with the workflow and calling tools. Given the amount of effort required, I think new users should expect a bit of a learning curve. However, the end result was usable software, so the challenge was mostly in the in-between stages rather than the product itself.