Training let down by unclear matching to expectations
I was excited to start the training because the materials promised a comprehensive look at managing remote workflows, but it didn’t quite meet what I expected. The onboarding was a little rushed, and several parts of the training felt generic rather than tailored to practical needs. It was difficult to connect the lessons to how I intended to use the software daily. On the positive side, the initial walkthrough was easy to follow and gave me a basic understanding, which I appreciate. However, as I progressed, there were gaps between what I anticipated and what was taught, especially regarding advanced features like the dialer and database integration. These did not feel clearly explained, leaving me to figure out parts on my own. The support team was there but somewhat slow to respond, which didn’t help. Overall, the experience was mixed. The initial steps were decent, but I expected more thorough and relevant training content that aligned better with real-world tasks.