Training experience mujhe fir se help leni padegi
Main khudko sikha nahi paya onboarding process se acche se, isliye next time bhi mujhe support team ki help leni padegi. Training tha thoda basic aur jyada practical nahi tha, jisme me sach mein apna flow samajh sakta. Jab maine pehli baar call dialer aur database setup karne ki koshish ki, toh kaafi confusion hui, jo training sessions mein cover nahi thi. Process bohot complex lagti thi, especially jab mujhe step by step samjhata waste lagta tha ki calls kaise automatically route ho rahe hain. Response from support thi thodi slow aur mujhe baar baar same cheezein clarify karni padti thi. Bas ek achhi baat yeh thi ki software updates auto hoti rahi jo thodi issues kam karti thi, par fir bhi onboarding ko improve karna chahiye. Overall, yeh bilkul straightforward nahi tha aur main definitely voluntarily bina madad ke next time ready nahi rahunga.