Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,202 published WFHI Reviews.

2,91,923 of 3,89,202 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,959 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Jab software ki full potential samajh aayi toh use karne mein maza aaya

    Starting mein mujhe thoda struggle tha samajhne mein ki kaise dialer aur database feature ko effectively link karu. Sign-up aur initial invoicing smooth thi, to wo start mein encouraging laga, lekin actually jab main software ke calling tools ko roz use karne laga tabhi real picture saamne aayi. Kuch functions pe thoda time laga click hone mein, especially jab automatic updates aate the toh thoda adjust karna padta tha. Lekin ek moment aisa aaya jab maine training ke basic se aage badh ke workflow ke saare aspects ko explore kiya, tab mujhe ye samajh aaya ki software kitna flexible hai aur telephonic support bhi helpful tha har baar clarification dene mein. Tab se software mera daily routine ka important hissa ban gaya hai. Toh, even though initial phase thoda slow tha, jaise-jaise familiarity badhi, mera comfort level bhi badha aur main isko confidently recommend karungi jinhe thoda waqt de kar aage badhna hai.

    Khushbu ParabAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    So, initially I found the outreach and some demo features of the software quite promising, which was

    So, initially I found the outreach and some demo features of the software quite promising, which was good. But as days passed, I noticed that some updates were inconsistent, and the dialer didn’t always connect as expected, which was frustrating. On the other hand, the database management felt solid and generally reliable for the daily tasks I tried. The support line gave mixed signals too — some calls were helpful, others not so much. Overall, it’s like the system holds some promise but it can be glitchy depending on the day, which makes me a bit unsure if it’s ready for all my needs yet.

    Pranav Ujjwal KapoorSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Jab samajh mein aaya timing ka fit hona ya nahi

    Main kaafi time tak soch rahi thi ki yeh software mera work hours ke hisaab se suit karega ya nahi. Shuru mein lag raha tha ki kuch cheezein alag hongi jaise ke calling tools jo main expect kar rahi thi, par jab actual mein daily use kiya toh timing ka match kuch din to sahi tha aur kuch din mismatch ho gaya. Database feature achha laga jab data organize karne ke liye use kiya, lekin invoice processing thodi confusing lag rahi thi us din jab multiple payments ek saath dekhni thi. Training session mein kuch points clear kar diye the, par update notifications kabhi clear nahi hua ki update kis cheez ka hai. Support se contact karne par response mila, par thoda time laga samajhne mein ki mere problem ko kahan categorize karna hai. Overall jo cheezein sahi thi unke saath thoda frustration bhi hua un cheezon ki wajah se jo expectations ke according nahi thi. Matlab, ek baar jab yeh saari complexity samajh aayi tab realise hua ki software mera poora timing workflow fit nahi karta, magar kuch basic functions useful hain, yeh bhi sach hai.

    Ishita DeshmukhMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    I didn't expect so much setup work

    The initial setup process took longer than I thought it would. A lot of the steps felt like one-off tasks rather than ongoing support, which was surprising. I expected more assistance with the overall workflow right from the start. The only redeeming point was the user interface, which is somewhat intuitive.

    Karan DesaiOdisha, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Setup and ongoing use took more time than expected

    The sign-up and initial training were straightforward enough, but it took me longer than I hoped to get really comfortable with the software. Some features like the dialer and database worked well, but others, especially the automatic updates, felt inconsistent. Over the first week, I found myself relying on support calls more than I expected, which slowed things down. While the invoice and payment process was hassle-free, the day-to-day handling occasionally had technical hiccups. All in all, it was an average experience — neither brilliantly simple nor frustratingly complicated, but it did require patience to settle in.

    Renuka Jaya HegdeWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Training samajh tab aayi jab dialing tools properly connect hue

    Initially, jo step-by-step process diya tha sales aur training mein, wo thoda confusing laga. Kabhi lagta tha ki pehle database setup hona chahiye, kabhi lagta tha ke dialer ko priority dena better rahega. Jo sign-up aur payment ka process tha, wo sahi sequence mein tha aur smooth chal raha tha, par software training mein kabhi-kabhi lagta tha ki kuch steps jumbled hai. Agar onboarding ke flow ko thoda aur logical order mein rakha jaata, toh shayad main jaldi samajh pata. Par phir ek din jab main calling tools ko use kar raha tha aur wo seamlessly connect hua client database se, tab sab kuch clear hua ki kis tarah ye saare features milke kaam karte hain. Support bhi tab available tha, par mujhe khud se hi samajhna pada kae ye steps ek particular order mein important hai. Ab nahi lagta ki mujhe next time zyada help leni padegi, kyunki ab main system samajh raha hoon acchi tarah.

    Mihir MenonTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Responsive support overall but needed more clarity

    The sales and pre-purchase communication with WFHI staff was generally prompt, which I appreciated as responsiveness is important when evaluating software options. They answered most of my questions in timely ways and were patient with my clarifications about the training schedule and software access. However, at times the details provided about invoicing and payment timing could have been clearer. I encountered a bit of inconsistency in the explanations related to the automatic updates and how they might affect the database features. While I valued the ready availability of telephonic support, there were moments when I wished for more precise information upfront to avoid follow-up calls. This gap left me feeling that while the interaction was responsive, it lacked without stronger clarity or perhaps a better overview document. Overall, the people were definitely reachable and helpful, but I think adding clearer communication materials earlier in the process would improve the buyer experience considerably.

    Alka AroraTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Order mein thoda confusion tha, kuch missing steps lage

    Yaar, sales aur pre-purchase process mein mujhe laga ki steps properly lined up nahi the. Bas main order karne ke liye ready thi, par sign-up ke baad mujhe laga ki mujhe clear path nahi mila ki agla kya karna hai. Jaise ki invoice system thoda confusing tha, aur payment ke baad bhi thodi der tak status clear nahi hua tha. Mujhe laga ki thoda zyada wait karna pada jab main onboarding information mang rahi thi, matlab sab kuch ekdum seamless nahi tha. Mujhe bhi lagta tha ki thoda aur clear instructions hone chahiye jo mujhe batate ki next steps kab hai, aur kaise main training aur software ko fully access kar sakti hoon. Overall, experience ko thoda frustrating bana diya ye cheezein, especially jab main expect kar rahi thi ki sab kuch logically arranged hoga. Agar ye flow better hota, toh main shayad zyada khush hoti, par abhi jitna mila usse thoda missing lagta hai.

    Usha SarafDelhi, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Told my friend: pretty quick signup but small wait on follow-ups

    The initial signup process was pleasantly efficient without much waiting or repetition of information. I appreciated that I could find most of what I needed quickly even before purchasing, which made the whole thing feel streamlined. When I did have questions after signing up, the telephonic support was helpful but there was a short hold once or twice. Not a big deal, but something to note if you dislike any waiting at all. I also noticed the invoicing and payment steps were clear except for one tiny hiccup — I wish I could get invoices in a preferred format more easily but the support team addressed my queries well enough. So overall for what it is, pretty straightforward and fairly fast with customer service that is responsive rather than perfect. If I were to tell a friend, I'd say it’s a solid setup process but be prepared for a little bit of hold time if you want assistance. Still, not enough reason to hesitate if you want a simple, ready-to-use software experience.

    Anup MehtaHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Expected quick replies, got something else

    I was quite excited to sign up and expected a smooth process, especially about the responsiveness of people selling the product. I found the initial contact fairly positive, although it did not exactly feel urgent or personalized. When I had some questions, I noticed there was a significant delay before anyone responded, which was a little off-putting. I was hoping for quicker, more engaging communication to help me understand the software better before committing fully. The sign-up and payment procedures did go through without any major hiccups, and the invoicing was pretty straightforward. Still, I really wished they could have been faster or more attentive to my queries. The sales team seemed genuine but a bit stretched thin or perhaps less equipped to handle more detailed questions about features and onboarding. I think the software itself looks promising and the training resources seem decent, but the human side on the pre-purchase front definitely left me hoping for more. I’ll wait and see how things progress after I begin using the software itself, but my first impressions on sales responsiveness were a bit disappointing.

    Renuka ShuklaNagaland, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy